Stephanie Munson

Manatee Memorial Hospital

11.2021 - Current

Enhanced patient satisfaction by promptly and accurately registering emergency room patients.
Streamlined registration processes for improved efficiency and reduced wait times.
Maintained strict patient confidentiality by adhering to HIPAA regulations and protocols.
Verified insurance coverage, coordinating with insurers to ensure accurate billing information.
Utilized electronic health records systems for accurate documentation and data entry, minimizing errors and improving patient record management.
Contributed to a welcoming environment by maintaining a clean and organized registration area at all times.
Participated in ongoing training opportunities, staying current on best practices in emergency department registration procedures.
Expedited the admission process by accurately collecting demographic and medical history information from patients or family members upon arrival.
Ensured patient safety by verifying identification and cross-checking information against electronic health records before registering or updating existing accounts.
Increased patient satisfaction scores with a compassionate approach, actively listening to concerns, and addressing inquiries in a timely manner.
Obtained payments from patients and scanned identification and insurance cards.

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Summary