Stephanie Nobile
Branford,United States
Summary
Well-qualified Medical Administrative professional, offering 25 years of related medical office experience. Successful at both helping patients navigate medical office procedures while maintaining smooth and efficient business operations. Detail-oriented and knowledgeable with skills for completing patient-facing and office-based tasks by applying strong multitasking and organizational abilities. Independent with extensive medical experience and fastidious nature dedicated to optimal patient care.
Overview
25
25
years of professional experience
Work History
Practice Supervisor
YNHHS-Northeast Medical Group
Guilford, CT
04.2019 - Current
- Developed and distributed employee work schedules based on operational needs and employee requests.
- Direct day-to-day administrative and operational functions for busy Primary Care/Specialty office, providing guidance and leadership to over 19 employees across 4 departments.
- Recruited, hired and over saw training of all staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Member of multiple NEMG committees and collaboratives (i.e. PILOT, Diversity & Inclusion, Quality Collaborative, Medication Adherence, Toys for Tots 2019 New Haven Region, VATICA, Employee Wellness, MOD Squad, etc....).
- EPIC Dashboard Super User.
- Motivational Interview training.
- PILOT site for Solarity workflows. Enabling clinical staff to better focus on clinical vs clerical task work.
- Coordinated with other healthcare providers concerning treatment plans for patients.
- Implementation of LEAN workflows within assigned practice.
- Updated clinical templates, increasing Access score on Press Ganey by 5% in 3-months.
- Collaborate across departments on priorities, functions and common goals.
- Developed strategies for employee engagement at on site practice.
- Demonstrate and apply knowledge of principles of comprehensive, patient-centered, developmentally appropriate and culturally sensitive patient care.
- Updated department goals and achievements throughout fiscal year.
- Communicated with doctors, patients and other employees to identify and resolve healthcare needs.
Preventative Health Coordinator
YNHHS-Population Health Services
Guilford, CT
01.2018 - 04.2019
- Run disease registries and identify gaps in care prior to patients scheduled visits.
- Update health management including edit modifiers.
- Complete all administrative functions associated with closing gaps in care in timely manner.
- Assist patient with all external resources.
- Assist with onboarding of new NEMG practices.
- Mentor new team members within PHC program.
Medical Assistant
YNHHS-NEMG Shoreline Internal Medicine
Guilford, CT
03.2013 - 01.2018
- Directed patients to exam rooms, fielded questions and prepared for physician examination.
- EPIC Clinical Super User.
- Responsible for medical supply inventory and ordering (including vaccines).
- Maintain patient EMR-EPIC.
- Assist Clinicians with highest standard patient care.
- Manage point-of-care laboratory testing.
- Training new staff.
- Cross trained to work as effective front desk staff member (EPIC-Cadence).
- Referral and prior authorizations
Medical Assistant/Assistant Office Manager
East Haven Pediatrics
East Haven, CT
03.1997 - 07.2012
- Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Greeting patients.
- Synagis coordinator for RSV at risk preemies.
- Assist patients with external resources.
- Maintain patient charts.
- Scheduling appointments (internal and external).
- Prior Authorizations.
- Assist providers with excellent patient care.
Education
Pre-Allied Health
Gateway Community College
New Haven, CTSocial Sciences
Southern Connecticut State University
New Haven, CTHealth Administration
University of Phoenix
Tempe, AZSkills
- Information Systems Development
- Risk Management
- Financial Reporting Coordination
- In-service Programs
- Process Implementation
- Time Management
- Epic Systems
- Employee Supervision
- Employee Work Scheduling
- Employee Performance Evaluations
- Verbal and Written Communication
- Clinical Staff Management
Accomplishments
- 2019 Safely, Quality and Experience Conference Abstract Award for Implementation of Preventative Health Coordinator (PHC) into the Primary Care Team.
- 2019 MOD Squad Initiative team member.
Timeline
Practice Supervisor
YNHHS-Northeast Medical Group
04.2019 - Current
Preventative Health Coordinator
YNHHS-Population Health Services
01.2018 - 04.2019
Medical Assistant
YNHHS-NEMG Shoreline Internal Medicine
03.2013 - 01.2018
Medical Assistant/Assistant Office Manager
East Haven Pediatrics
03.1997 - 07.2012
Pre-Allied Health
Gateway Community College
Social Sciences
Southern Connecticut State University
Health Administration
University of Phoenix
Committee
- Solarity Work Group
- PILOT Committee
- Diversity, Equity & Inclusion Counsel
- Community Outreach Committee
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