Stephanie Ocobock
Windsor,CO
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Auto Claims Adjuster
Pilot Catastrophe Services
02.2024 - Current
- P
- Acted as a reliable point of contact for customers throughout the claims process, addressing their concerns with empathy and professionalism.
- Demonstrated expert knowledge of auto insurance policies and coverages, allowing for accurate assessment of damages and appropriate claim payouts.
- Documented all findings in concise reports.
- Established an effective system for tracking and monitoring claims from initial report to final resolution, ensuring timely updates were provided to all relevant parties.
- Issued payouts to claimants.
- Managed a high volume caseload without sacrificing quality or timeliness in delivering resolutions to clients'' auto drive in inspection.
- Examined virtual photographs and any other documents relating to claims.
- Processed over 200 drive in claims as well as virtual
Master Stylist
Belami Salon
03.2021 - 11.2023
- I spent 17 years in the Beauty industry I worked hard during my career. Decided to broaden my horizon with new knowledge
- Cultivated an inclusive salon atmosphere by providing a welcoming environment for clients of all backgrounds and hair types.
- Earned recognition as one of top stylist within the salon due to dedication toward ongoing education and mastery of new techniques.
- Established positive working relationships with peers and management through clear communication and teamwork initiatives.
- Boosted client retention rate by consistently exceeding expectations in terms of skill, creativity, and attention to detail.
- Contributed to overall salon success by actively participating in promotional events, social media campaigns, and community outreach efforts.
Education
All-lines
AdjusterPro
Phoenix, AZ01.2024
Cosmetology Education
Regency Beauty Institute
Colorado04.2009
Skills
- Claims Handling
- Policy Interpretation
- Vehicle inspections
- Insurance regulations knowledge
- Claims process explanation
- Documentation Management
- Natural disaster experience
Certification
- American Family Auto Training -
Timeline
Auto Claims Adjuster
Pilot Catastrophe Services
02.2024 - Current
Master Stylist
Belami Salon
03.2021 - 11.2023
All-lines
AdjusterPro
Cosmetology Education
Regency Beauty Institute
- American Family Auto Training -
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