Stephanie Olivas
Reno,NV
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
8
8
years of professional experience
Work History
Pharmacy Technician
Northern Nevada HOPES
02.2022 - Current
- Improved patient satisfaction by efficiently processing prescriptions and managing inventory in a timely manner.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Streamlined prescription processing with accurate data entry and verification of patient information.
- Reduced medication errors by diligently cross-checking medications against patients'' profiles before dispensing.
- Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
Senior Narcotic Pharmacy Technician
CVS HEALTH CORPORATION (Omnicare Of Reno)
01.2018 - 02.2022
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Supported inventory management initiatives through accurate record-keeping of received shipments and expired medications for disposal purposes.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Developed and implemented improvements to pharmacy organization system.
- Managed opening and closing duties for pharmacy.
- Counted and labeled prescriptions with correct item and quantity.
Pharmacy Technician
Walgreen's Pharmacy
06.2018 - 12.2018
- Improved patient satisfaction by efficiently processing prescriptions and managing inventory in a timely manner.
- Expedited insurance claim resolutions by liaising with healthcare providers and insurance companies on patients'' behalf.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Assisted in training new team members on standard operating procedures to ensure consistent quality of service across the entire team.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
Sales Lead
Pick-n-pull Auto Parts & Recycling Center
06.2016 - 08.2018
- Exceeded sales targets consistently through proactive prospecting, relationship-building, and closing deals.
- Delivered exceptional customer service by addressing concerns promptly and offering tailored solutions to meet clients'' needs.
- Provided ongoing coaching to team members, fostering a supportive environment that encouraged professional growth and skill development.
- Trained, coached, and mentored new sales associates for maximum performance.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Handled cash register operations and customer transactions to process payments.
Education
Diploma - Certified Pharmacy Technician
Career College of Northern Nevada
Sparks, NV06.2017
High School Diploma -
Carson High School
Carson City, NV05.2013
Diploma - Medical Assisting
Milan Institute
950 Industrial Way Sparks NV, 8941 11.2012
Skills
- Medication Dispensing
- Workflow Optimization
- Order Verification
- Drug Inventory Management
- Supply Restocking
- Drug Inventory Control
- Confidentiality and HIPAA
- Adaptability
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Pharmacy Technician
Northern Nevada HOPES
02.2022 - Current
Pharmacy Technician
Walgreen's Pharmacy
06.2018 - 12.2018
Senior Narcotic Pharmacy Technician
CVS HEALTH CORPORATION (Omnicare Of Reno)
01.2018 - 02.2022
Sales Lead
Pick-n-pull Auto Parts & Recycling Center
06.2016 - 08.2018
Diploma - Certified Pharmacy Technician
Career College of Northern Nevada
High School Diploma -
Carson High School
Diploma - Medical Assisting
Milan Institute
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