Maintained a clean and organized workspace for optimal productivity and safety.
Promoted a welcoming atmosphere by greeting students and faculty with a friendly demeanor and promptly addressing their needs.
Pleasantly interacted with students and faculty during hectic periods to promote fun, positive environment.
Contributed to a positive team environment through effective communication and collaboration with colleagues.
Office Manager/Insurance Agent
Croxton & Roe Insurance
02.2003 - 07.2022
Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
Maintained computer and physical filing systems.
Updated reports, managed accounts, and generated reports for company database.
Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
Created, maintained and updated filing systems for paper and electronic documents.
Developed and maintained successful relationships with Underwriters, Acounting Representatives to manage customers home and auto insurance policies. Filed necessary compliance information to Law enforcement.
Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
Streamlined office operations by implementing efficient filing systems and organizational strategies.
Managed office operations while scheduling appointments for Agents.
Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.