Stephanie Pagan
Brooklyn,NY
Summary
- Clinical Skills: Patient history and documentation, vital signs, assisting with routine and specialty examinations, EKG, autoclaving, phlebotomy, CLIA Waived Testing, medical terminology
- Administrative Skills: Eclinicalworks EMR, Microsoft Word, Medisoft, billing and coding: ICD-9, ICD-10 and CPT, typing, electronic medical records, Electronic verification of insurances.
- Certifications: Certified Phlebotomy Technician, Billing and Coding Specialist, OSHA, and CPR, Registered Medical Assistant
Overview
9
9
years of professional experience
Work History
Medical Assistant
Nao Medical Urgent Care
Queens, NY
09.2023 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
Medical Assistant
Community Wellness Physicians
Brooklyn, NY
11.2022 - Current
- Measure patients vitals
- Perform phlebotomy and prepare lab requisition and tubes for testing
- Perform EKGS
- Scheduling appointments
- Answering phones, uploading patients results
- Ordering and stocking supplies
- Prepare exam rooms for the next patient
Medical Assistant
Fromer Eye Center
Bronx, NY
08.2020 - 01.2022
- Measure Patients Vital signs
- Perform Phlebotomy on patients, prepare lab requisitions and tubes for testing
- Glucose stick testing
- Perform EKGs and Covid testing
- Reporting covid results to the state
- Charting Patients visit for the day
- Scheduling appointments for patients medical testing
- Answering phones, uploading diagnostic results
- Ordering and stocking supplies
- Prepare examination rooms for next procedure
- Document chief complaints, collect medical histories and update patients demographics
Medical Assistant
South Shore Family Medical Center
Far Rockaway, NY
05.2016 - 01.2020
- Triage patients, document chief complaints, collect medical histories and update patient demographics
- Perform phlebotomy on patients, prepared lab requisitions and tubes for testing
- Measure patient's vitals, EKG's, PFT, Urinalysis, glucose stick test and pregnancy test
- Prepare injection set up, sterilize rooms and patients ensuring proper identification and documentation and processed blood, urine, and throat cultures
- Explain patient rights and aftercare of treatment procedure
- Schedule appointments for patients medical tests ordered by physicians
- Greet patients, answer high volume phone calls, and fax requested medical records
- Accurately file patient medical records and pathology reports and prepare them for the physician to review
- Prepare examining rooms with instruments and proper equipment for procedures
- Assist new patients with completing insurance forms
- Book appointments and make follow up calls
- Verify patient insurance via phone call or insurance websites
Medical Assistant
Metro Urgent Medical Care of Brooklyn
Brooklyn, NY
12.2017 - 01.2018
- Measure Patients vital signs, EKG's, PFT, Urinalysis, Glucose stick test and pregnancy testing
- Handled flu vaccines and prepared patient for injections
- Assessed patients vital signs and assisted physicians with preparation and EKG reading
- Answered Front desk calls, processed messages of front desk staff, physician ensuring feedback to patients questions and concerns
- Assembled equipment according to the requirements for specified test and procedures
- Call and schedule appointments, obtained authorizations, provided referrals and organized patients charts
Medical Assistant
Mobile Health
New York, NY
09.2017 - 01.2018
- Measure patients vital signs, EKG's and urinalysis
- Perform phlebotomy on patients, prepare tubes for testing
- Process urine for drug screening
- Perform vision and color vision screening on patients
- Perform Respiratory fit test on patients
- Register and check in, answer high volume phone calls
Education
Certificate - Sterile Processing Technician
MedCerts
Livonia, MI03.2025
Associate in Applied Science (A.A.S) - Medical Assisting
Plaza College
Forest Hills, NY08.2016
Skills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- Medical terminology
- Vital sign monitoring
- EMR / EHR
- Phlebotomy
- Reliable team player
- Procedure assistance
- Electronic health records
- CPR
- Phlebotomy techniques
- Specimens collection and processing
- Laboratory specimen collection
- Insurance verification
- Maintaining confidentiality
- Appointment setting
Credentials
- RMA
- CBCS
Summary Of Qualifications
Patient history and documentation, Vital signs, Assisting with routine and specialty examinations, EKG, Autoclaving, Phlebotomy, CLIA Waived Testing, Medical terminology, Eclinicalworks EMR, Microsoft Word, Medisoft, Billing and coding: ICD-9, ICD-10 and CPT, Typing, Electronic medical records, Electronic verification of insurances, Certified Phlebotomy Technician, Billing and Coding Specialist, OSHA, CPR, Registered Medical Assistant
Timeline
Medical Assistant
Nao Medical Urgent Care
09.2023 - Current
Medical Assistant
Community Wellness Physicians
11.2022 - Current
Medical Assistant
Fromer Eye Center
08.2020 - 01.2022
Medical Assistant
Metro Urgent Medical Care of Brooklyn
12.2017 - 01.2018
Medical Assistant
Mobile Health
09.2017 - 01.2018
Medical Assistant
South Shore Family Medical Center
05.2016 - 01.2020
Associate in Applied Science (A.A.S) - Medical Assisting
Plaza College
Certificate - Sterile Processing Technician
MedCerts