Stephanie Palazeke
Altamont,NY
Summary
Compassionate Nurse Case Manager known for high productivity and efficient task completion. Skilled in patient advocacy, care coordination, and resource management to ensure optimal patient outcomes. Excel at communication, empathy, and problem-solving to navigate complex healthcare systems and advocate for patient needs effectively.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Nurse Case Manager HARP
Healthfirst
04.2021 - Current
- Identified community resources available for assistance with housing, transportation or financial issues impacting a patient's health status.
- Remotely Collaborates with interdisciplinary team, including members primary physician, or specialists to provide comprehensive medical care to patients.
- Assists and strategically plans for discharge of members who have been hospitalized to their respective level of care, maintaining effective patient care and positive outcomes.
- Participated in professional development opportunities and webinars to stay current with best practices and compliance within New York State.
- Developed benchmarks for measuring and monitoring strategic changes and organizational goals within the company, and met with the team to discuss outcomes on a monthly basis.
Nurse Case Manager
Fidelis Care
09.2017 - 04.2021
- Reviewed field assessments for managed long-term care, assessing their health problems, needs, and barriers to provide appropriate intervention and outcome.
- Completed patient denials while always ensuring compliance and regulations are maintained to uphold policy standards.
- Successfully assistant managed team of 12 case managers six+ months while manager was on medical leave
- Collaborated with other departments within the organization to ensure that all client needs were met.
Registered Nurse
Saratoga Hospital
06.2017 - 09.2017
- Assessed acute and chronically ill patients on a medical surgical unit, and provided appropriate patient care
- Monitored vital signs, administered injections, gave medications, and provided assistance with medical procedures.
- Ensured compliance with standards of professional practice as well as state and federal regulations related to health care delivery services.
- Collaborated with physicians, nurses, therapists, social workers and other healthcare professionals to develop individualized treatment plans for each patient.
Registration Associate
St. Peters Hospital
12.2014 - 06.2017
- ER Patient Registration
- Completed registration process and updated emergency room patients' information including billing and insurance. Maintained operations quick and efficient to ensure accurate and timely data for the healthcare staff.
- Upgraded patients being admitted throughout the hospital
- Quick registered patients entering by ambulance
Pharmacy Tech
CVS Pharmacy
02.2015 - 03.2016
- Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
- Managed filing of prescriptions, both electronically and manually.
- Entered insurance information and resolved problems where needed
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
Education
Associates in Science - Nursing
Belanger School of Nursing
05.2017
Associates in Business Administration -
Hudson Valley Community College
Troy, NY06.2014
Regents Diploma -
Burnt Hills High School
01.2012
Skills
- Case Management
- Management
- Patient Care
- Documentation / EMR Systems
- Microsoft Office
- Effective communication
- Problem Solving
- Medication Administration
- Pharmacy Technician Experience
- Clinical Operations
- HARP and Behavioural Health
- Quality Assurance / Utilization Management
Certification
- BLS
- ACLS
- PRI Certified
- Nursing License, RN
Timeline
Nurse Case Manager HARP
Healthfirst
04.2021 - Current
Nurse Case Manager
Fidelis Care
09.2017 - 04.2021
Registered Nurse
Saratoga Hospital
06.2017 - 09.2017
Pharmacy Tech
CVS Pharmacy
02.2015 - 03.2016
Registration Associate
St. Peters Hospital
12.2014 - 06.2017
Associates in Science - Nursing
Belanger School of Nursing
Associates in Business Administration -
Hudson Valley Community College
Regents Diploma -
Burnt Hills High School
Similar Profiles
LUKE CORYLUKE CORY
Clinical Correspondence Writer/Editor at HealthfirstClinical Correspondence Writer/Editor at Healthfirst
Carol SuttonCarol Sutton
Claims Vendor Manager at HealthfirstClaims Vendor Manager at Healthfirst
Alexandria OliverAlexandria Oliver
Office Coordinator at HealthfirstOffice Coordinator at Healthfirst
Donna LebaronDonna Lebaron
Patient Sitter/observer at HealthFirstPatient Sitter/observer at HealthFirst
Jeff BurleighJeff Burleigh
Personal Trainer at Jewish Community CenterPersonal Trainer at Jewish Community Center