Stephanie Peoples
legal assistant
Snellville,GA
Summary
Knowledgeable Legal Assistant with solid background in legal support and document management. Demonstrated success in assisting attorneys with research, drafting, and case preparation. Proven ability to manage caseloads and maintain confidentiality while compiling comprehensive legal documentation.
Overview
20
20
years of professional experience
Work History
Legal Assistant
State of Tennessee
Nashville
09.2018 - Current
- Answering calls and processing information for all TennCare appeal areas
- Filing continuance motions and case changes for Appeal Hearings
- Reviewing TennCare policies and procedures for applications, appeals and client data
- Learning and implementing new statewide service system for TennCare data for clients and appeal’s departments
- Utilize a variety of computer systems and databases in the support of the eligibility determination business process.
- Inform appellants and legal parties of processes for their appeals, including notifying appropriate parties for Hearings, Initial Orders and Final Orders.
Patient Account Representative
Medcycle Management
Brentwood
01.2016 - Current
- Initiates proactive measures that result in account resolution.
- Responds timely and accurately to all incoming correspondence and inquiries from insurance companies, and other appropriate parties.
- Initiates contact with patient, as necessary.
- Initiates recommendations and action plans for resolving accounts.
- Responds to all phone calls in an efficient and courteous manner.
- Writes appropriate notes in system for every account, including any action taken.
- Appropriate follow up and systems processes following MedCycle guidelines.
- Reviews EOB’s to ensure that appropriate steps are taken in resolving accounts.
Data Capture Specialist
Hewlett-Packard
11.2009 - 01.2016
- Corrected and entered data for Medicaid & Medicare for processing
- Analyzed data for error and accurately enter data
- Logged telephone calls in the system and followed up on issues
Patient Account Specialist
DSI
Nashville
06.2008 - 05.2009
- Retrieved statuses information from payer websites and obtained current account statues information.
- Completed follow-up and claim status required for rebilling.
- Followed up on pending payments from insurance companies
- Verified fee schedules against contracts and rate tables
- Posting charges and filing insurance, printing and mailing of claims in a timely manner.
- Filing secondary’s with all necessary documentation.
- Regularly contacts Medicare, Medicaid and /or Commercial payers for resolution to claims not paid or claims not paid according to plan benefits.
- Follows up on unpaid/unresolved account balances, including claims rejected electronically, EOB denial and working A/R aging reports as directed. Provides insurance carriers with requested information to facilitate payment.
Administrative Collection Assistant
Rena Lab
Nashville
03.2007 - 05.2008
- Pulled Explanation of Benefits (EOB) information needed to process claims and refunds.
- Provided general clerical support for various departments. Prepared document types and scanned to cd.
- Verified insurance information, retrieved and filed patient’s charts and answered phones.
- Completed follow-up and claim status required for rebilling.
- Billed commercial and government insurance
Medical Billing & Coder
Family & Industrial Health
Nashville, TN
11.2006 - 01.2007
- Verified insurance information
- Retrieved and filed patient charts and answered
- Codes and billed all major insurance companies and prepared dialed ledgers.
- Collected patient co-pays while following company cash management policies and procedures
Education
Medical Billing and Coding
High Tech Institute
Nashville, TN01-2007
Certified Information Specialist
Pontiac Business College
Pontiac, MI11-1994
Certified Nurse Technician
Medical Career College
Nashville, TN12-1990
Skills
- Microsoft Office/Excel/PowerPoint
- 10 Key
- Software: Medisoft, Epic, Meditech, Paragon, Horizon, McKesson, Arte via
- Medical Terminology
- ICD-9, ICD-10 Coding
- Strong Customer Service Skills
- Knowledge of HIPPA Standards
- EOB
- Charge processing, Billing, Follow-ups for collections and payment posting
- Knowledge of CPT codes
Section name
References available upon request
Work Preference
Work Type
Full TimeLocation Preference
RemoteOn-SiteHybridTimeline
Legal Assistant
State of Tennessee
09.2018 - Current
Patient Account Representative
Medcycle Management
01.2016 - Current
Data Capture Specialist
Hewlett-Packard
11.2009 - 01.2016
Patient Account Specialist
DSI
06.2008 - 05.2009
Administrative Collection Assistant
Rena Lab
03.2007 - 05.2008
Medical Billing & Coder
Family & Industrial Health
11.2006 - 01.2007
Medical Billing and Coding
High Tech Institute
Certified Information Specialist
Pontiac Business College
Certified Nurse Technician
Medical Career College