Hi, I’m
Stephanie Perkins
Kenosha,WI
Summary
I am a creative and adaptable professional who values strong relationships with both clients and colleagues. I take great pride in my work, consistently striving for excellence while maintaining a collaborative and approachable demeanor. Currently, I work as a Training Coordinator in private aviation, focusing on training compliance, relationship-building, and remote customer service.
Overview
7
years of professional experience
Work History
AIRSHARE
Training Coordinator
05.2022 - Current
Job overview
- Collaborating with pilots to develop personalized training plans to meet individual objectives and regulatory requirements
- Monitoring and tracking pilot training progress, certifications, and recurrent training to maintain compliance with FAA
- Assisting with on-boarding process of new hires to ensure a positive and supported experience
- Demonstrating a high level of attention to detail, self-discipline, and initiative in a remote work environment to deliver exceptional service
- Proficiency in remote collaboration tools and LMS.
The Barefoot Witch Co.
Owner
10.2016 - Current
Job overview
- Entrepreneurial sales and marketing expertise, showcasing self-motivation and initiative
- Maintain the highest standards of confidentiality in customer information
- Bookkeeping with QuickBooks, with precise record-keeping to support financial operations
- Ensure timely order processing and shipment, provide exceptional customer service, and address issues proactively.
KERBER SMILES PEDIATRIC DENTISTRY
Administrative Assistant/Insurance Coordinator
01.2019 - 07.2020
Job overview
- Manage front office responsibilities in a fast-paced environment, including patient communication, appointment scheduling, and transaction handling
- Present and educate on patient treatment plans and payment options, handle insurance claims and accounts receivable, and execute End of Day procedures
- Ensure accurate patient record-keeping, maintain HIPAA compliance, foster strong patient relationships, and deliver exceptional customer service
- Support daily office operations, including cleanliness, OSHA compliance, and overall office efficiency.
IKEA
Sales Steering Specialist
03.2018 - 10.2018
Job overview
- Analyze product, market, and sales trends to evaluate performance and ROI, enabling adaptable sales strategies.
- Creative and strategic problem solving to adjust to unexpected product availability
- Implement add-ons to increase average ticket sales
- Achieve and surpass sales goals, monitoring for continuous improvement.
- Utilize customer intelligence to enhance the shopping experience.
- Manage and direct staff to implement the necessary changes
Education
ITT Technical Institute
VISUAL COMMUNICATIONS, AAS
01.2013
Skills
- 70 WPM
- Microsoft/Adobe/Google Suites
- QuickBooks
- Slack
- Intermediate IT/Computer hardware and software knowledge
- Verbal and written communication
- Schedule Coordination
- New hire on-boarding
- Project Management
- Business Administration
Accomplishments
- Assisted in achieving Kerber Smiles' first half-million dollar in revenue year by assessing and implementing changes to everyday operative. This allowed the hiring of a second provider and expanded services.
- Voluntarily contributed to the creation and operation of new programs and events to assist in fundraising efforts for the Kenosha Public Museums, a non-profit organization.
- Contributed to the development and implementation of the new position of the Sales Steering Specialist role at IKEA, acting as a test subject to assess workload and goals and how to better support the role with feedback and suggestions.
Websites
Timeline
Training Coordinator
AIRSHARE
05.2022 - Current
Administrative Assistant/Insurance Coordinator
KERBER SMILES PEDIATRIC DENTISTRY
01.2019 - 07.2020
Sales Steering Specialist
IKEA
03.2018 - 10.2018
Owner
The Barefoot Witch Co.
10.2016 - Current
ITT Technical Institute
VISUAL COMMUNICATIONS, AAS
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