Stephanie Perry
Valrico,FL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
7
7
years of professional experience
Work History
Customer Support Specialist
FRT
01.2022 - 05.2024
- Developed strong relationships with clients, resulting in repeat business and positive feedback.
- Delivered exceptional customer service experiences by maintaining a positive attitude, active listening skills, and empathetic responses to customer concerns.
- Managed a high volume of inbound calls while maintaining excellent call quality standards and adhering to established procedures.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Marketing Specialist
The Genuine Master Mechanic
01.2018 - 01.2020
- Increased brand awareness by developing and implementing targeted marketing campaigns.
- Identified appropriate marketing channels and target customers for campaigns.
- Streamlined communication processes, leading to improved collaboration between departments.
- Planned marketing initiatives and leveraged referral networks to promote business development.
Educational Assistant
EDU
01.2017 - 01.2018
- Increased acceptance rates by assisting students in identifying suitable colleges based on their academic profiles and interests.
Education
Diploma -
Sarasota High School
Sarasota, FL06.2000
Skills
- Complaint Handling
- Customer Relationship Management (CRM)
- CRM Software
- Call center experience
- Analytical Thinking
- Sales strategy development
- Effective negotiation
- Recordkeeping
- Prospecting skills
- Issue Resolution
- Sales Strategies
- Contract Preparation
- Account Management
- Performance Tracking
Timeline
Customer Support Specialist
FRT
01.2022 - 05.2024
Marketing Specialist
The Genuine Master Mechanic
01.2018 - 01.2020
Educational Assistant
EDU
01.2017 - 01.2018
Diploma -
Sarasota High School
Similar Profiles
GUILHERME ROCHA RIBASGUILHERME ROCHA RIBAS
Supervisor comercial at FRT ConsolidadoraSupervisor comercial at FRT Consolidadora
Geoffrey ClerouxGeoffrey Cleroux
Long Haul Truck Driver at Trans Frt McNamaraLong Haul Truck Driver at Trans Frt McNamara
Carmine SantoroCarmine Santoro
Owner/Operator, Cargo Van at Santoro,frtOwner/Operator, Cargo Van at Santoro,frt
James CarawayJames Caraway
Senior Project Manager at Titan TechnologiesSenior Project Manager at Titan Technologies
Fednold ThelisdortFednold Thelisdort
Online Adjunct Instructor at SNHUOnline Adjunct Instructor at SNHU