Stephanie Pettyjohn
Chatsworth,GA
Summary
Proficient Customer Experience Sales Floor Associate with a strong background in customer service and sales. Focused on enhancing customer satisfaction through effective communication and problem resolution. Experience has driven improved customer engagement and increased sales.
Overview
11
11
years of professional experience
Work History
Customer Experience Sales Floor Associate
Walmart
Dalton, Georgia
09.2015 - Current
- Resolved customer complaints in a professional manner while maintaining excellent customer service standards.
- Assisted Walmart customers with product location, pricing, and basic service questions.
- Answered incoming calls from customers seeking product or service information.
- Maintained clean, organized aisles and reset displays across assigned departments.
- Checked inventory levels with handheld scanners and reported out-of-stock items.
- Contributed ideas in team meetings to improve store layout and customer service approaches.
- Trained new associates on Walmart safety, merchandising, and customer service routines.
Education
Murray County High
Chatsworth, GASkills
- Point of sale system
- Inventory management
- Merchandising strategies
- Product knowledge
Accomplishments
- Employee of the month September 2021
Timeline
Customer Experience Sales Floor Associate
Walmart
09.2015 - Current
Murray County High