STEPHANIE PILLSBURY
Divide
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
6
6
years of professional experience
Work History
Loan Funder
Mortgage Solutions of Colorado, LLC
07.2023 - Current
- Assists in the final step of the home buying process by reviewing the signed loan package for any corrections with a turn around time of 15 minutes or less
- Responsible for wiring funds to title companies and providing funding authorization
- Communicates any funding conditions to title companies to ensure all documentation requirements are met
- Provide notary services as needed for closing documents or other management needs
- Work closely with underwriters, loan processors, loan officers, and closers to bring each loan to a funded status
Escrow Assistant
Fidelity National Title Company
04.2022 - 12.2022
- Responsible for all administrative and clerical duties involved in the opening, closing and maintenance of escrow accounts
- Collected mortgage payoffs, final utility bills and HOA status letters, pre-worked all files for escrow officers, deposited buyers cashiers checks and disbursed checks and wires after closing
- Processed every file to meet escrow closing and contract deadlines, while working closely with real estate agents and lenders
- Balanced all files post closing, prepared all closing documents to include Warranty Deeds, Affidavits and all other related closing documents that require a notary
- Worked to satisfy all title commitment requirements and worked with title examiners to clear title before closing
Quality Control Coordinator, Case Manager Assistant Supervisor
A Special Needs Connection and Medicaid Waivers, CHCBS Medicaid Waiver
06.2020 - 08.2021
- Records Management, audited agency’s files and completed state requested audits, managed intake paperwork, completed a monthly agency report, conducted weekly care coordination meetings
- Stayed up to date of state policies and communicated proper procedures with the rest of the team
- Direct supervisor to the Case Manager Assistants, responsible for training new hires, conducting weekly meetings, delegating tasks pertaining to individual case loads
- Conducted home assessments for new clients via zoom, wrote assessments to be submitted to state and county for approval
- Completed state mandated paperwork and submitted to the Department of Human Services and the State of Colorado
- Completed yearly redetermination assessments to keep clients active on the waiver
Scheduling Coordinator
Right At Home
10.2018 - 06.2020
- Facilitated a group of over 100 Caregivers and upheld company policy
- Utilized highly effective scheduling and interpersonal skills to cultivate and build professional relationships with the company’s clients and caregivers
- Assisted with recruitment and retention (i.e canvassing, interviews, caregiver engagement/ satisfaction)
- Ensured clients were matched with a caregiver that provided continuity of care
Education
Some College - Family and Human Development
Arizona State University
No Degree -
Moorpark College
01.2016
Skills
- Case Management
- Customer Service
- Banking and Wires
- Staff development and Training
- Title Work
- Legal Document Prep
- Quality Control
- Billing
- Audits
- Management
- Loan documentation
Education And Licensing
- Arizona State University, Some College (No Degree), Family and Human Development
- Moorpark College, Transferred to ASU at an Associate Degree level
- Colorado Notary Public, Active
Other
- Volunteer for Colorado Springs Therapeutic Riding Center, Former competitive equestrian rider
Timeline
Loan Funder
Mortgage Solutions of Colorado, LLC
07.2023 - Current
Escrow Assistant
Fidelity National Title Company
04.2022 - 12.2022
Quality Control Coordinator, Case Manager Assistant Supervisor
A Special Needs Connection and Medicaid Waivers, CHCBS Medicaid Waiver
06.2020 - 08.2021
Scheduling Coordinator
Right At Home
10.2018 - 06.2020
Some College - Family and Human Development
Arizona State University
No Degree -
Moorpark College
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