Stephanie Quezada
Thornton,Colorado
Summary
Dynamic and results-driven Sales Manager with over 10 years of success with a proven track record in high-ticket sales, leading high-performing teams, driving revenue growth, and exceeding performance targets across retail, insurance, and corporate industries. Recognized for building strong client relationships, delivering engaging impactful training, and fostering a culture of excellence. Bilingual communicator with ability to lead, motivate, and inspire teams to surpass goals and provide outstanding customer experiences.
Overview
11
11
years of professional experience
Work History
Mortgage Loan Officer
Texana Bank
Denver, Colorado
10.2025 - Current
- Evaluated loan applications for creditworthiness and compliance with regulations.
- Guided clients through the loan process, explaining terms and conditions clearly.
- Collaborated with underwriters to assess risk factors and loan eligibility.
- Reviewed financial documents, ensuring accuracy and completeness for approval.
- Provided guidance on various types of mortgages such as FHA loans, VA loans, conventional loans.
Sales Manager
DaBella
Denver, Colorado
10.2023 - Current
- Lead and mentor a team of 8 individuals directly
- Direct reports, driving consistent performance, and quota achievement.
- Oversee project execution and ensure timely, high-quality outcomes.
- Deliver impactful trainings and presentations to audiences of 50-100+ employees.
- Manage hiring, onboarding, and ongoing team development to enhance productivity and morale.
- Consistently lead top-performing teams, achieving 'Leading Team of the Month' status multiple times.
- Handle conflict resolution and client escalations with professionalism and empathy.
Retail Consultant / Business Expert
AT&T
Thornton, Colorado
09.2022 - 10.2023
- Ranked among top 2 performers company-wide month after month.
- Built lasting customer relationships by providing personalized solutions for business and personal accounts.
- Cross-sold and up-sold company products, driving incremental revenue growth.
- Specialized in sales for business, video entertainment, and first responder markets.
Sales Manager
Rent-A-Center
Denver, CO
01.2022 - 09.2022
- Managed sales operations to achieve revenue and customer growth targets.
- Delivered exceptional 'White Glove' service, enhancing customer satisfaction and loyalty.
- Oversaw collections, inventory control, and store organization.
- Closed sales cycles effectively while maintaining compliance with company policies.
Licensed Insurance Agent
American Income Life
Remote / Denver, CO
03.2020 - 01.2022
- Provided comprehensive life insurance solutions tailored to client needs.
- Maintained and grew a strong client base through proactive relationship management.
- Cross-sold additional policies, consistently meeting or exceeding annual sales goals.
Rental Sales Agent
Sixt Rent-A-Car
Denver, CO
09.2019 - 03.2020
- Delivered exceptional service, upselling insurance and add-on products.
- Personally recognized by the CEO on the company website for outstanding customer performance.
Retail Consultant
Sprint
Thornton, CO
07.2015 - 09.2019
- Achieved top sales performance metrics consistently over 4 years.
- Mentored and promoted 3 team members into management roles.
- Managed daily store operations including cash handling, reporting, and client satisfaction.
Education
High School Diploma -
Pathways High School
05-2014
Skills
- Sales, team leadership, and team management
- Know an array of negotiation tactics
- High-ticket closing and negotiation
- Business development and client retention
- Training and performance optimization
- CRM and Salesforce expertise
- Strategic communication and problem solving
- Customer experience excellence
- Conflict resolution and de-escalations
- Effective communication
- Employee training
- Extreme revenue generation
Languages
- English
- Spanish
Timeline
Mortgage Loan Officer
Texana Bank
10.2025 - Current
Sales Manager
DaBella
10.2023 - Current
Retail Consultant / Business Expert
AT&T
09.2022 - 10.2023
Sales Manager
Rent-A-Center
01.2022 - 09.2022
Licensed Insurance Agent
American Income Life
03.2020 - 01.2022
Rental Sales Agent
Sixt Rent-A-Car
09.2019 - 03.2020
Retail Consultant
Sprint
07.2015 - 09.2019
High School Diploma -
Pathways High School