Stephanie Ramirez
Phoenix,AZ
Summary
Accomplished Case Aide and Youth Care Worker with a proven track record at Child Crisis Arizona, adept in case planning and fostering health and safety. Demonstrated success in enhancing client experiences and streamlining documentation processes, coupled with exceptional skills in professional boundaries and crisis intervention. Expert in employing empathy and effective communication, significantly improving client rapport and service efficiency.
Overview
7
7
years of professional experience
Work History
Case Aide
Child Crisis Arizona
03.2023 - 08.2024
- Enhanced client experience by providing comprehensive case management support services and children receiving services.
- Developed strong rapport with clients by demonstrating empathy, active listening, and effective communication skills.
- Streamlined documentation processes for improved efficiency and accuracy in case recording.
- Engaged in ongoing professional development opportunities to stay current on best practices within the field of case management.
- Bilingual Case Specialist
Youth Care Worker
Child Crisis Arizona
10.2021 - 02.2023
- Organized cultural and educational field trips to enhance learning experience and broaden horizons.
- Led emergency response efforts during crises, ensuring safety and well-being of all youth in facility.
- Ensured proper medication administration for individuals under my care according to doctors'' orders.
- Facilitated group therapy sessions, contributing to emotional healing of participants.
- Maintained accurate case records, ensuring compliance with organizational policies and state regulations.
Youth Care Worker
Southwest Key Program-Lighthouse
01.2018 - 02.2021
- Monitored and reported on effectiveness of care plans, adjusting strategies as necessary to meet changing needs.
- Reduced incidents of negative behavior by implementing positive reinforcement strategies.
- Aided with crisis intervention by redirecting negative behaviors and offering peer counseling.
- Assisted youth with obtaining resources such as food, clothing and shelter.
- CPI & CPR
Education
High School Diploma -
Universidad Autonoma Benito Juarez De Oaxaca
Oaxaca Mexico, MX.07.2010
Skills
- Case Planning
- Health and safety
- Professional boundaries
- Transportation
Languages
Spanish
Professional Working
English
Professional Working
Timeline
Case Aide
Child Crisis Arizona
03.2023 - 08.2024
Youth Care Worker
Child Crisis Arizona
10.2021 - 02.2023
Youth Care Worker
Southwest Key Program-Lighthouse
01.2018 - 02.2021
High School Diploma -
Universidad Autonoma Benito Juarez De Oaxaca
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