Stephanie Rangel
Midlothian,TX
Summary
Detail-oriented Human Resources professional with experience in payroll and benefits administration support, HRIS data management, and employee records maintenance. Skilled in assisting employees with payroll inquiries, researching pay discrepancies, processing employee information changes, and maintaining accurate, confidential records. Experienced with Paylocity and collaborating with internal departments to resolve employee concerns and support HR operations. Holds a Bachelor's degree in Business Management with strong organizational, analytical, and problem-solving skills. Committed to accuracy, confidentiality, and providing timely support throughout payroll and HR processes.
Overview
1
1
Certification
4
4
years of professional experience
Work History
Human Resources Generalist
Texas Trust Credit Union
Grand Prairie, TX
04.2024 - 12.2024
- Supported payroll administration by assisting employees with questions regarding pay, hours worked, deductions, and payroll discrepancies.
- Researched payroll-related concerns and collaborated with appropriate departments to resolve issues accurately and efficiently.
- Assisted with benefits administration, including employee enrollment, eligibility updates, and benefits-related changes.
- Maintained accurate employee information in Paylocity, including employment status changes, personnel updates, and employee records.
- Processed onboarding and offboarding documentation to support accurate employee information throughout the employment lifecycle.
- Utilized an internal ticketing system to track employee payroll, benefits, attendance, and HR-related inquiries and provide timely follow-up.
- Maintained confidential employee documentation while following company policies and recordkeeping requirements.
- Partnered with employees, managers, and internal departments to resolve HR-related concerns and support efficient daily operations.
- Managed multiple administrative responsibilities while maintaining accuracy, organization, and attention to detail.
Assistant Branch Manager
Texas Trust Credit Union
Grand Prairie, TX
01.2025 - 04.2025
- Coordinated employee schedules, staffing needs, and daily operational responsibilities while maintaining accurate documentation.
- Maintained confidential employee and operational records in accordance with organizational policies and regulatory requirements.
- Researched and resolved discrepancies and operational concerns while maintaining accuracy and timely follow-through.
- Collaborated with leadership and internal departments to address employee questions, resolve issues, and improve administrative processes.
- Managed competing priorities and deadlines in a fast-paced environment while demonstrating strong organization and attention to detail.
- Supported employee training and provided guidance on company policies, procedures, and operational expectations.
Sales Service Associate
Texas Trust Credit Union
Grand Prairie, TX
10.2021 - 05.2023
- Delivered personalized customer service by addressing inquiries, resolving concerns, and building positive relationships.
- Collaborated with team members and internal departments to resolve complex issues and improve customer experiences.
- Managed multiple responsibilities in a fast-paced environment while maintaining accuracy and professionalism.
- Handled confidential customer information in accordance with organizational policies and regulatory requirements.
Education
Bachelor of Science - Business Management
Western Governors University
10-2026
Associate of Arts -
Dallas College
01-2025
Skills
Payroll & Benefits Support: Payroll Inquiry Resolution Pay Discrepancy Research Employee Hours & Attendance Support Benefits Enrollment Assistance Employee Status Changes Payroll Documentation
HR Systems & Administration: Paylocity HRIS Data Management Employee Records Maintenance Confidential Information Management Internal Ticketing Systems Microsoft Office Suite
Professional Skills: Data Accuracy Attention to Detail Analytical Thinking Problem-Solving Organization Time Management Cross-Functional Collaboration Employee Support Confidentiality
Affiliations
- TXTCU Procedure Committee- Analyzed and updated company policies and procedures to improve clarity and promote consistency throughout the organization.
Certification
FINRA Securities Industry Essentials (SIE) | Passed July 2025
Timeline
Assistant Branch Manager
Texas Trust Credit Union
01.2025 - 04.2025
Human Resources Generalist
Texas Trust Credit Union
04.2024 - 12.2024
Sales Service Associate
Texas Trust Credit Union
10.2021 - 05.2023
Bachelor of Science - Business Management
Western Governors University
Associate of Arts -
Dallas College