Dedicated medical receptionist with strong front desk operations and appointment scheduling skills. Experienced in enhancing patient satisfaction and maintaining confidentiality in a fast-paced medical environment.
Work History
Medical Receptionist
2 Years 9 Months
Yuma Wellness & Aesthetics | 01.2024 - Current
Implemented office protocols that improved workflow efficiency and reduced wait times for patients.
Collaborated with medical staff to ensure seamless communication regarding patient needs and care plans.
Assisted in resolving patient inquiries and concerns, enhancing overall patient satisfaction.
Helped patients complete necessary medical forms and documentation.
Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
Managed multi-line phone system and pleasantly greeted patients.
Provided compassionate customer service, creating a welcoming atmosphere for patients and their families.
Server
5 Months
Burgers And Beers | 09.2025 - 02.2026
Delivered exceptional customer service in a fast-paced environment, ensuring guest satisfaction and repeat visits.
Processed orders efficiently using the point-of-sale system, maintaining accuracy throughout service.
Collaborated with kitchen staff to ensure timely food delivery and adherence to quality standards.
Served food and beverages promptly with focused attention to customer needs.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Bartender
4 Years 8 Months
KRESS | 04.2021 - 12.2025
Crafted and served diverse beverage selections with precision and attention to detail.
Engaged customers with prompt, friendly service, enhancing overall dining experience.
Implemented best practices for alcohol safety compliance and responsible serving protocols.
Served high customer volumes during special events, nights, and weekends.
Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
Medical Receptionist
2 Years
Evangelista Medical Group | 12.2021 - 12.2023
Scheduled appointments using electronic health record systems to optimize provider availability.
Managed patient check-in and check-out processes efficiently.
Verified insurance information and obtained pre-authorizations to streamline billing procedures.
Maintained organized patient records, ensuring compliance with privacy regulations and data accuracy.