Summary
Overview
Work History
Education
Skills
References
Hobbies and Interests
Volunteer Experience
Interests
Timeline
Generic

Stephanie Rice

Tigard,OR

Summary

Motivated and organized undergraduate biology student seeking a new part-time work opportunity. Proficient shift manager with extensive knowledge in money handling and team management. Expertise in efficiently handling all areas of operations. Highly effective at keeping operations running smoothly and ensuring customer satisfaction through high-quality, efficient service. Talent for proactively solving problems and keeping team members on task. Eager to further develop and advance professionally.

Overview

8
8
years of professional experience

Work History

Shift Manager

Ezell’s Famous Chicken
01.2020 - Current
  • Company Overview:
  • Advanced from host shifts to currently working as a shift manager, kitchen and host
  • Busy fast-paced environment
  • Promoted a positive work environment through open communication and constructive feedback.
  • Improved overall team performance by effectively delegating tasks and providing clear instructions.
  • Excelled in every store position and regularly backed up front-line staff.
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
  • Collaborated with other Shift Managers to maintain consistency in policies enforcement across all shifts, fostering a cohesive workplace culture.
  • Increased customer satisfaction and grew business by maintaining close relationships with customers.
  • Cultivated professional working relationships with peers and supervisors.
  • Achieved consistent customer satisfaction by addressing concerns promptly and professionally.
  • Trained and mentored new employees to maximize team performance.
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Trained and mentored numerous new personnel hired to fulfill various roles.
  • Oversaw grill, stove, and oven, and cleaned equipment after every shift.
  • Exhibited exceptional time management skills by completing tasks efficiently, prioritizing responsibilities appropriately, and meeting deadlines under pressure.
  • Consistently met high-volume demands during peak business hours without compromising on food quality or presentation standards.
  • Followed health, safety and sanitation guidelines while preparing and serving food.

Volunteer

Ronald Mcdonald House
11.2019 - 11.2019
  • Prepared meals for kids in terminal illness care

Volunteer

Abbey’s Closet
01.2019 - 12.2019
  • Organized prom dresses for families in need

Volunteer

Girl Scouts
01.2017 - 01.2018
  • Volunteered at a food bank, sold cookies

Education

Biology

PCC
12000 SW 49th Ave, Portland, OR 97219

High School -

Tigard High School
Tigard, OR
01.2022

Skills

  • Customer service
  • Tutoring
  • Computer skills: Word, Open Office, Social media, etc
  • Cash Handling
  • Decision-Making
  • Customer service focus
  • Employee Training
  • Accurate money handling

References

Kyle Aiona

General Manager

Ezell's Famous Chicken

10218 SW Washington Square Rd, Tigard, OR, 97223

503-608-2984


Mckenzie Coulson

English Teacher

Tigard High School

9000 SW Durham Rd Tigard, OR, 97224,

mcoulson@ttsd.k12.or.us

Hobbies and Interests

  • Guitar
  • Vocals
  • Photography
  • Reading
  • Finance
  • Teamwork

Volunteer Experience

  • Girl Scouts, 01/01/17, 01/01/18, Volunteered at a food bank, sold cookies.
  • Ronald McDonald House, 11/01/19, 11/01/19, Prepared meals for kids in terminal illness care.
  • Abbey’s Closet, 01/01/19, 01/01/19, Organized prom dresses for families in need.

Interests

  • Guitar
  • Singing
  • Reading
  • Video Gaming
  • Learning about nutrition

Timeline

Shift Manager

Ezell’s Famous Chicken
01.2020 - Current

Volunteer

Ronald Mcdonald House
11.2019 - 11.2019

Volunteer

Abbey’s Closet
01.2019 - 12.2019

Volunteer

Girl Scouts
01.2017 - 01.2018

High School -

Tigard High School

Biology

PCC

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Stephanie Rice