Stephanie Robinson
Houston
Summary
Youth care professional prepared for impactful roles in nurturing and guiding young individuals. Brings solid experience in crisis management and behavior modification techniques. Known for strong team collaboration and adaptability to evolving needs. Recognized for leadership, empathy, and effective communication.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Youth Care Worker
Southwest Key Programs
06.2020 - 03.2025
- Provided a safe and nurturing environment for at-risk youth through consistent supervision and positive reinforcement.
- Conducted regular safety checks and maintained facility cleanliness, ensuring a secure and hygienic environment for all program participants.
- Improved communication skills among youths by encouraging group discussions and collaborative projects.
- Enhanced youth development by implementing structured activities and educational support.
- Completed clear and concise documentation of youth behavior and actions.
- Delivered crisis intervention services when necessary, addressing urgent concerns promptly while maintaining safety for all involved parties.
- Utilized system model to teach youth life skills in accordance with individualized treatment plans.
- Implemented behavior modification techniques to foster positive growth and change in troubled youths.
Childcare Assistant Teacher
A La Chateau Center
11.2018 - 06.2020
- Assisted in maintaining a clean and orderly classroom environment, ensuring compliance with health and safety regulations while supporting an optimal learning space for students.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Assisted lead teacher with snack time, arts and crafts and putting children down for naps.
- Communicated regularly with parents about daily activities and behaviors.
- Engaged with children on individual basis to build positive relationships and promote learning.
Assistant Manager
Wingstop
11.2013 - 07.2018
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Generated repeat business through exceptional customer service.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
Education
High School Diploma -
KIPP Sunnyside High School
Houston, TX06-2014
Skills
- Crisis intervention
- Behavior modification
- Individualized treatment
- Safety procedures
- Conflict resolution
- Time management
- Team collaboration
- Youth supervision
- Rapport development
- Youth intake
Accomplishments
- Achieved Employee of the Month through effectively helping our youth by working extra time.
Certification
- CPR/AED Certification
- Crisis Prevention Intervention (CPI)
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Youth Care Worker
Southwest Key Programs
06.2020 - 03.2025
Childcare Assistant Teacher
A La Chateau Center
11.2018 - 06.2020
Assistant Manager
Wingstop
11.2013 - 07.2018
High School Diploma -
KIPP Sunnyside High School
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