Stephanie Rocquemore
Jasper
Summary
Dynamic professional with a service-oriented mindset, experienced at Focus in enhancing visitor satisfaction and team communication. Proven ability in customer relations and problem-solving, effectively managing appointments and improving workflow. Skilled in inventory management from Walmart, ensuring product integrity and fostering a collaborative work environment.
Welcoming clerical professional with Number years of experience in Industry office setting assisting customers and teammates. Positive and upbeat attitude while greeting and interacting with customers, answering calls, Task and Task. Accurate when entering information in Software and keeping organized filing systems.
Overview
8
8
years of professional experience
Work History
Receptionist
Focus
10.2023 - 02.2026
- Assisted visitors, creating a welcoming environment for the organization.
- Operated multi-line phone system, directing calls to specific departments efficiently.
- Scheduled appointments, improving daily workflow and resource management.
- Organized front desk area, maintaining a professional and accessible environment for clients.
- Supported team members with administrative tasks, boosting overall productivity and efficiency.
- Maintained a tidy reception area with current materials, enhancing visitor experience.
- Improved visitor satisfaction by greeting warmly and addressing inquiries promptly.
- Enhanced team communication and efficiency by organizing staff meetings and sharing important information.
Overnight Stocker
Walmart
02.2018 - 08.2022
- Oversaw inventory replenishment initiatives to optimize product accessibility and sustain organized store displays.
- Directed inventory management efforts to ensure precise stock counts and reduce inaccuracies.
- Conducted regular checks on product expiration dates and eliminated expired items to guarantee product integrity.
- Utilized pallet jacks and forklifts proficiently for effective inventory movement.
- Enhanced overnight stocking procedures through strategic organization and effective product positioning.
- Promoted a collaborative work culture by encouraging respectful interaction and transparent communication among team members during overnight shifts.
Education
No Degree - Nursing Leadership And Management
Lamar Institute of Technology
Beaumont, TXHigh School Diploma -
Central Medical Magnet High School
Beaumont, TX04.2018
Skills
- Customer/Client relations
- Professional demeanor
- Service-oriented mindset
- Performance improvement
- Information protection
- Calm demeanor
- Positive and professional
- Customer service
- Problem-solving
- Punctual and reliable
- Team collaboration
- Courteous and professional
- Relationship building
- Billing and invoicing
- Visitor and customer relations
- Conflict resolution
Timeline
Receptionist
Focus
10.2023 - 02.2026
Overnight Stocker
Walmart
02.2018 - 08.2022
No Degree - Nursing Leadership And Management
Lamar Institute of Technology
High School Diploma -
Central Medical Magnet High School