Stephanie Rodriguez
Minneapolis,MN
Summary
Dynamic sales professional with extensive experience at Victoria Secret, excelling in customer service and product knowledge. Proven ability to enhance shopping experiences and drive sales through effective communication and visual merchandising. Skilled in point-of-sale systems and inventory management, consistently achieving team goals and fostering a collaborative environment.
Overview
4
4
years of professional experience
Work History
Sales Associate
Victoria Secret
Bloomington , MN
06.2024 - Current
- Assisted customers in selecting products and provided personalized recommendations.
- Maintained store appearance by organizing merchandise and ensuring cleanliness.
- Processed transactions accurately using point-of-sale systems for customer purchases.
- Collaborated with team members to achieve daily sales goals and improve service.
- Handled customer inquiries and resolved issues to enhance shopping experience.
Assistant Manager
Culvers
Saint Paul, Minnesota
06.2022 - 06.2024
- Assisted in daily operations and staff scheduling for efficient service flow.
- Trained new employees on customer service standards and operational procedures.
- Managed inventory levels and coordinated supply orders for timely restocking.
- Ensured compliance with health and safety regulations in food preparation areas.
- Collaborated with team members to maintain cleanliness and organization of the restaurant.
- Resolved customer inquiries and complaints to enhance guest satisfaction experience.
Customer Service Representative
Old Republic Title Insurance Company
Minneapolis, Minnesota
05.2021 - 06.2022
- Assisted clients with title insurance inquiries and policy details.
- Processed title orders and coordinated with underwriters for timely responses.
- Resolved customer complaints through effective communication and problem-solving skills.
- Maintained accurate records of client interactions in the company database.
- Educated clients on title insurance processes and coverage options available.
- Collaborated with team members to streamline customer service workflows effectively.
- Handled incoming calls and emails, ensuring prompt responses to client needs.
Education
High School Diploma -
Como Park High School
Saint Paul, MN06-2018
Some College (No Degree) - Nursing
Saint Paul College
Saint Paul, MNSkills
- Product knowledge
- Point-of-sale systems
- Inventory management
- Customer service
- Visual merchandising
- Sales analysis
Timeline
Sales Associate
Victoria Secret
06.2024 - Current
Assistant Manager
Culvers
06.2022 - 06.2024
Customer Service Representative
Old Republic Title Insurance Company
05.2021 - 06.2022
High School Diploma -
Como Park High School
Some College (No Degree) - Nursing
Saint Paul College
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