Summary
Overview
Work History
Education
Skills
Timeline
Generic

Stephanie Rosa

New Port Richey

Summary

Dynamic Health Care Coordinator with a proven track record at PDS Health, excelling in coordinating patient services and enhancing quality improvement. Skilled in appointment scheduling and problem-solving, patient outcomes through clear communication and dedicated support. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

8
8
years of professional experience

Work History

Health Care Coordinator

PDS Health
04.2025 - Current
  • Educated patients on conditions and assisted with struggles or questions concerning treatment, potential outcomes and prognosis.
  • Attended training courses and seminars to remain up-to-date on emerging medical technology and techniques.
  • Scheduled referral appointments to other providers for patients needing specialized treatment.
  • Served as a trusted liaison between patients, families, and healthcare teams to facilitate clear communication and understanding of treatment goals.

Patient Care Liaison

Lee Health System
05.2017 - 04.2025
  • Played a key role in reducing hospital readmissions by proactively identifying potential issues and collaborating with healthcare teams on interventions.
  • Streamlined appointment scheduling processes for increased efficiency and reduced wait times for patients.
  • Facilitated successful transitions from hospital to home by providing comprehensive discharge instructions and follow-up support.
  • Coordinated multidisciplinary team meetings to review patient progress and adjust care plans accordingly.

Patient Transporter

Lee Health System
05.2017 - 04.2019
  • Warmly greeted patients and visitors and made each feel welcome.
  • Assisted in training new Patient Transporters on proper techniques, protocols, and company policies, ensuring consistent high-quality care throughout the team.
  • Transported patients to testing and treatment units, operating rooms and other areas using moveable beds, wheelchairs, and stretchers.
  • Assisted in the transfer of critically ill patients within the hospital, demonstrating exceptional attention to detail and medical protocol adherence.

Education

North Nicholas
Cape Coral, FL
01-2014

Skills

  • Coordinating patient services
  • Quality improvement
  • Problem-solving
  • Time management
  • Appointment scheduling
  • Insurance verification

Timeline

Health Care Coordinator

PDS Health
04.2025 - Current

Patient Care Liaison

Lee Health System
05.2017 - 04.2025

Patient Transporter

Lee Health System
05.2017 - 04.2019

North Nicholas