STEPHANIE RUE MCGILLIVRAY
Lakewood Ranch
Summary
Human Resources executive with deep experience leading enterprise workforce strategy, labor compliance, and organizational design across highly regulated, multi-site environments. Trusted advisor to CEOs and Boards, known for modernizing HR infrastructure, stabilizing complex employee relations landscapes, and aligning people strategy with governance, financial discipline, and mission-critical outcomes. Mission-driven leader with a strong affinity for nonprofit and purpose-led organizations navigating operational complexity, growth, or transition. Does best work in environments with real constraints and supportive leadership, bringing independent judgment, rapid learning, and hands-on execution. Brings the perspective of 15 years in senior operational leadership with full P&L accountability, enabling HR strategies that are practical, scalable, and grounded in real workforce economics.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Director of Human Resources
SunCoast Blood Centers
Florida
01.2023 - Current
- Lead enterprise HR strategy for a nonprofit, community blood center operating across multiple fixed sites, mobile units, clinical services, and manufacturing functions within a highly regulated healthcare environment.
- Serve as senior advisor to the CEO and executive leadership on workforce strategy, labor risk, executive compensation considerations, and organizational structure during periods of operational, financial, and leadership complexity.
- Provide Board-ready analysis and recommendations related to labor cost exposure, workforce sustainability, leadership transitions, and compliance risk.
- Oversee full-scope HR operations including employee relations, investigations, compensation, benefits, performance management, and leadership development for a geographically distributed workforce.
- Assumed responsibility for operational continuity during a six-month vacancy in the Chief Operating Officer role, directing day-to-day operational coordination, workforce deployment, and cross-functional decision-making.
- Held primary responsibility for operational alignment across donor services, mobile operations, and support functions to maintain performance and service continuity during executive transition.
- Owned development of the organization’s operating budget during a vacancy in the Chief Financial Officer function, integrating workforce planning, labor cost modeling, and operational capacity assumptions.
- Served as the primary bridge between operations, finance, and executive leadership to ensure fiscal discipline, staffing alignment, and mission delivery.
- Rebuilt and modernized the Employee Handbook (2025–2026), aligning policies with federal and state labor law, internal SOPs, and operational reality; standardized corrective action and termination frameworks to improve consistency and legal defensibility.
- Designed and implemented structured pay bands, career ladders, and tenure-based adjustments across frontline and leadership roles, strengthening internal equity, retention, and workforce transparency.
- Led labor cost modeling and workforce planning tied to multi-year budgets, collections targets, and operational capacity; partnered closely with Finance to balance fiscal constraints with retention and recruitment risk.
- Directed complex employee relations matters, including executive-level performance concerns, investigations, separations, and sensitive compliance issues.
- Built manager-facing tools including performance matrices, promotion criteria, self-assessment frameworks, and workforce dashboards to elevate leadership accountability and decision quality.
- Introduced AI-enabled HR workflows and decision-support tools to improve efficiency, documentation quality, and leadership insight while maintaining ethical and human-centered guardrails.
- Nonprofit, community blood center operating across multiple fixed sites, mobile units, clinical services, and manufacturing functions within a highly regulated healthcare environment.
National Benefits Manager | Director of Human Resources
Lexitas Legal
01.2020 - 01.2023
- Led HR operations for Phipps Reporting prior to acquisition and was retained post-acquisition to support enterprise benefits strategy across the combined organization.
- Managed the HR department and all workforce operations through COVID-19, ensuring business continuity, regulatory compliance, and employee stability during sustained disruption.
- Earned SHRM-CP credential in recognition of the successful launch, governance, and ongoing maintenance of enterprise HR operations during crisis conditions.
- Transitioned the organization from a PEO model to a fully independent HR operation, strengthening compliance posture, governance, and scalability ahead of acquisition.
- Partnered with executive leadership during acquisition integration, supporting benefits harmonization, payroll alignment, employee communications, and change management.
- Managed national benefits strategy and compliance for a multi-state workforce of approximately 1,500 employees following acquisition.
- Led benefits and payroll integration for newly acquired entities, ensuring continuity, accuracy, and regulatory compliance.
- Served as primary liaison with vendors, auditors, and internal finance teams; ensured audit-ready reporting and invoice accuracy.
- Formerly Phipps Reporting, acquired 2022.
General Manager / District Director / Multi-Property General Manager / Director of Human Resources
Shaner Hotel Group | Columbia Sussex Corporation | Marriott Portfolio
01.2004 - 01.2020
- Fifteen years of progressive senior leadership with full operational and workforce accountability across single-site and multi-property portfolios.
- Held General Manager and District leadership roles with full P&L responsibility, labor forecasting, and staffing strategy oversight.
- Led large, diverse workforces in highly regulated environments with complex scheduling, overtime, and compliance requirements.
- Built and led executive and frontline leadership teams; oversaw performance management, succession planning, and employee engagement at scale.
- Directed workforce strategy during pre-opening, turnaround, and growth phases, providing deep operational grounding for later enterprise HR leadership.
Education
Bachelor of Arts - Education
Grand Valley State University
Allendale, MISkills
- Technical & Operational Acumen
- Enterprise HR Strategy & Governance
- HRIS
- Payroll & Systems Integration
- Board & Executive Advisory
- AI-Enabled HR Operations & Decision Support
- Labor & Employment Compliance
- Budget Development & Financial Alignment
- Workforce Planning & Labor Cost Modeling
- Audit Readiness
- Risk Controls & Compliance
- Compensation Architecture & Pay Governance
- Operational Continuity & Cross-Functional Leadership
- Employee Relations & Risk Mitigation
- Program & Change Management
- Organizational Design & Change Leadership
- Data-Informed Workforce Analytics
- Policy, Handbook & SOP Governance
- Systems Implementation & Process Optimization
- Succession Planning & Leadership Development
- Stakeholder Communication & Executive Reporting
Certification
- Society for Human Resource Management – Certified Professional (SHRM-CP)
- AI + HI Credential, Society for Human Resource Management (SHRM)
- Certification in Hotel Industry Analytics (CHIA)
Core Leadership Capabilities - Technical And Operational Acumen
- Enterprise HR Strategy & Governance
- HRIS, Payroll & Systems Integration
- Board & Executive Advisory
- AI-Enabled HR Operations & Decision Support
- Labor & Employment Compliance (FLSA, ADA, EEO)
- Budget Development & Financial Alignment
- Workforce Planning & Labor Cost Modeling
- Audit Readiness, Risk Controls & Compliance
- Compensation Architecture & Pay Governance
- Operational Continuity & Cross-Functional Leadership
- Employee Relations & Risk Mitigation
- Program & Change Management
- Organizational Design & Change Leadership
- Data-Informed Workforce Analytics
- Policy, Handbook & SOP Governance
- Systems Implementation & Process Optimization
- Succession Planning & Leadership Development
- Stakeholder Communication & Executive Reporting
Timeline
Director of Human Resources
SunCoast Blood Centers
01.2023 - Current
National Benefits Manager | Director of Human Resources
Lexitas Legal
01.2020 - 01.2023
General Manager / District Director / Multi-Property General Manager / Director of Human Resources
Shaner Hotel Group | Columbia Sussex Corporation | Marriott Portfolio
01.2004 - 01.2020
Bachelor of Arts - Education
Grand Valley State University