Stephanie Salen
Groton
Summary
Dynamic sales associate with a strong creative vision and proven customer service skills. Committed to enhancing customer experiences and optimizing inventory management to drive store success.
Overview
8
8
years of professional experience
Work History
Sales Associate
Dollar General Store
Groton, CT
09.2024 - 04.2026
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Maintained inventory levels through effective stock management and organization.
- Operated cash register, processing transactions accurately and efficiently.
- Collaborated with team members to ensure store cleanliness and merchandising standards.
Front End Manager
Rolling Tomato
Groton, CT
08.2018 - 11.2023
- Oversaw front-end operations, ensuring alignment with company standards and customer satisfaction.
- Implemented inventory management systems to optimize stock levels and reduce waste.
- Mentored new hires on best practices, fostering a culture of excellence in customer service.
- Oversaw cash handling procedures, minimizing discrepancies in end-of-day reports through diligent monitoring of transactions.
- Oversaw cashier operations, bookkeeping, and security.
- Prepared ingredients and meals according to standardized recipes and food safety guidelines.
Customer Service Associate
BJ's Wholesale
Waterford, CT
11.2017 - 08.2018
- Organized and replenished stock levels to ensure product availability and enhance customer experience.
- Greeted and welcomed guests, creating positive first impressions and enhancing customer experience.
- Processed customer transactions efficiently using POS systems.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Assisted in training new cashiers on procedures and best practices.
- Maintained cleanliness and organization of checkout area to enhance customer experience.
Education
High School Diploma -
Fitch High School
Groton, CTSkills
- Customer service
- Teamwork and collaboration
- Customer engagement
- Strong creative vision
Accomplishments
- Project Development - Collaborated with team of [team] in the development of [project].
- Increased productivity [number]% by implementing several process improvements.
- Awarded “Employee of the Month” in [year].
Timeline
Sales Associate
Dollar General Store
09.2024 - 04.2026
Front End Manager
Rolling Tomato
08.2018 - 11.2023
Customer Service Associate
BJ's Wholesale
11.2017 - 08.2018
High School Diploma -
Fitch High School