Customer-oriented Store Manager offering 6 years of experience in retail operations, sales and service team leadership and profitability strategies. Skilled at prioritizing daily tasks to achieve performance and productivity goals.
Overview
6
6
years of professional experience
Work History
Store Manager
Francescas
Charlotte, NC
01.2024 - Current
Recruited, trained and supervised new employees.
Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
Oversaw storewide merchandising benchmarks to maintain operational excellence.
Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
Store Manager
Dry Goods USA
Charlott, NC
01.2022 - 01.2024
Analyzed financial data to identify areas of improvement.
Maintained accurate records of employee performance reviews.
Supervised staff to ensure customer satisfaction and proper performance of duties.
Conducted inventory management activities such as receiving shipments and maintaining stock levels.
Sales Lead Manager
Aerie
Charlotte, NC
07.2021 - 01.2022
Performed opening and closing procedures including counting cash drawers and preparing deposits.
Resolved issues between customers and staff members in a professional manner while maintaining company policies.
Coordinated floor moves, merchandising and display maintenance and monitored floor stock to keep popular items available to buyers.
Sales Associate
Bed Bath and Beyond
Greensboro, NC
09.2018 - 12.2020
Provided accurate information about products, prices and services.
Processed transactions using a point-of-sale system.
Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.