Developed strong client support and resource coordination skills in fast-paced environment. Demonstrates excellent problem-solving abilities and effective communication techniques. Seeking to transition into new field to leverage and expand these skills for impactful client-focused work.
Work History
Lead Navigator
1 Year
Community Bridges Inc. | 10.2025 - Current
Supported clients through intake, assessment, and referral coordination for community services.
Maintained accurate case notes, documentation, and client records in accordance with agency standards.
Coordinated appointments, follow-ups, and service connections to reduce barriers for clients.
Communicated with partner agencies to verify eligibility and route clients to appropriate resources.
Client Care Coordinator
6 Months
Community Bridges Inc. | 04.2025 - 10.2025
Coordinated client appointments, follow-ups, and service scheduling across care teams.
Maintained accurate client records, case notes, and documentation in confidential systems.
Communicated service updates with clients, families, and interdisciplinary staff.
Assisted with intake workflows, referrals, and eligibility verification for support services.
Client Stabilization Specialist
9 Months
Community Bridges Inc. | 07.2024 - 04.2025
Coordinated client intake, verifying eligibility and routing requests to appropriate community services.
Maintained accurate documentation in electronic records, ensuring compliance with confidentiality and reporting standards.
Supported case managers by preparing service plans, referrals, and follow-up communication with partner agencies.
Communicated with clients and families to clarify program requirements, appointments, and available resources.
Education
GED
Maricopa Community Colleges, Rio Salado Community College | Phoenix, AZ | 05-2023
Skills
Time management
Case documentation
Case management
Problem-solving
Timeline
Lead Navigator
Community Bridges Inc.
10.2025 - CurrentRead More
Client Care Coordinator
Community Bridges Inc.
04.2025 - 10.2025Read More
Client Stabilization Specialist
Community Bridges Inc.
07.2024 - 04.2025Read More
Maricopa Community Colleges, Rio Salado Community College