Stephanie Sandejo
Rowlett,TX
Summary
Experienced marketing and communications professional with a strong track record of driving brand awareness and revenue growth through the development and execution of successful marketing strategies. Possessing exceptional analytical skills, keen attention to detail, and the ability to thrive in fast-paced environments, I bring valuable expertise to any team. Currently seeking new opportunities to leverage my skills and make meaningful contributions to the success of a dynamic organization.
Overview
9
9
years of professional experience
Work History
Beauty Town
- Trained store personnel on how to interact with customers, not just sell items
- Receive shipment & Stock
- Clean, help customers, make sure to know the products and hair
Front Desk Associate
Fitness Connection
- Take payment
- Talk to customers about their membership
- Sell products
- Clean, make sure my duties are done by the end of my shift.
Cashier/ Stocker
Dollar Tree
- POS Cashier
- Stock, receive shipment, clean store
- Bank deposit
- Opening & close store
Assistant Manager, Customer Service
Dollar Gerneral
05.2025 - Current
- Assisted in resolving customer inquiries, enhancing satisfaction through effective communication.
- Coordinated team schedules, ensuring adequate coverage during peak service hours.
- Developed training materials for new hires, streamlining onboarding process.
- Monitored customer feedback, identifying areas for service improvement and reporting findings to management.
- Implemented procedures for handling escalated issues, reducing resolution time and improving customer retention.
- Collaborated with cross-functional teams to improve product knowledge and service delivery standards.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Assisted in resolving vendor-related issues to enhance operational efficiency.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
Receptionist/Customer Service
J&E Flooring
02.2020 - 06.2023
- Set up appointments, Run errands, Help customers, file paper work
Sally Beauty
01.2017 - 01.2018
- Executed company policies, procedures, and safety standards to ensure the proper cleanliness and safety of the office and equipment
- Trained store personnel on how to interact with customers, not just sell items
- Operated POS cash register, handling an average of [x] transactions daily, and counted the money in cash drawers to ensure accuracy
Education
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Ogle School Beauty
Dallas, TX05.2016
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South Garland High School
Rowlett, TX06.2015
Skills
- Customer service, Communication skills, Bilingual, Guest services, English, Leadership, Sales, Computer skills, Front desk, Spanish, Typing, Analysis skills, Cashiering, Cash handling , Spanish
Timeline
Assistant Manager, Customer Service
Dollar Gerneral
05.2025 - Current
Receptionist/Customer Service
J&E Flooring
02.2020 - 06.2023
Sally Beauty
01.2017 - 01.2018
Beauty Town
Front Desk Associate
Fitness Connection
Cashier/ Stocker
Dollar Tree
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Ogle School Beauty
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South Garland High School