Stephanie Sanders
Sipsey,Alabama
Summary
Dynamic Sales Manager with a proven track record at Hospital Discount Pharmacy, enhancing customer satisfaction and boosting sales revenue through strategic sales initiatives. Expert in relationship building and sales strategy development, adept at staff management and delivering persuasive sales presentations. Achieves remarkable client retention and team performance goals with a positive and upbeat approach.
Overview
9
9
years of professional experience
Work History
Sales Manager
Hospital Discount Pharmacy
07.2017 - 09.2023
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
Sales Associate
Shoe Carnival
07.2014 - 08.2016
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Education
N/A - General Studies
Minor High School
Adamsville, AL05.1987
Skills
- Relationship Building
- Sales team training
- Staff Management
- Goals and performance
- Verbal and written communication
- Product Knowledge
- Sales expertise
- Sales Presentations
- Client Relationship Management
- Sales strategy development
- Positive and upbeat
- Goal Setting
- Account Management
- Order Management
Timeline
Sales Manager
Hospital Discount Pharmacy
07.2017 - 09.2023
Sales Associate
Shoe Carnival
07.2014 - 08.2016
N/A - General Studies
Minor High School