Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

STEPHANIE SANTANA

Waco

Summary

Motivated individual with a strong commitment to patient care and operational excellence. Equipped with problem-solving skills and a willingness to learn new procedures quickly. Ready to apply experience in customer service and organizational skills to support healthcare teams effectively. Aiming to contribute to a positive patient experience and efficient office operations.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Medical Assistant

Premier House Calls
02.2025 - Current
  • Enhanced clinic operations by sanitizing, restocking, and organizing exam rooms effectively.
  • Gathered critical client medical histories, medication details, symptoms, and allergies for thorough assessments.
  • Facilitated patient navigation to exam rooms while preparing for physician reviews and responding to inquiries.
  • Streamlined medical records management through systematic filing, organization, and digital scanning processes.
  • Established strong connections with patients by employing effective communication skills that build trust in care quality.
  • Uphold safety standards in clinical settings through strict adherence to infection control measures and waste management.
  • Documented vital signs meticulously to support accurate patient care assessments and treatment plans.
  • Supported physicians in minor surgeries by preparing operating environments and ensuring instrument sterilization.
  • Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
  • Improved patient care by efficiently and accurately documenting medical histories, vital signs, and treatment plans.

Medical Records Clerk

Waco Cardiology Associates
02.2024 - 03.2025
  • Maintained strict adherence to HIPAA guidelines when handling sensitive patient data.
  • Processed requests for medical records from external providers per applicable laws.
  • Uploaded and organized physician documentation in electronic health record systems.
  • Scanned medical files to enhance retrieval efficiency for healthcare providers.
  • Addressed patient inquiries about their medical records with timely responses.
  • Reviewed and corrected inaccuracies in patient charts to ensure data integrity.
  • Assisted in preparing medical records for transfer to other facilities requesting histories.
  • Safeguarded patient information while complying with confidentiality regulations.

Sales Representative

Victoria Secret
10.2021 - 02.2024
  • Maintain Customer service, manage money, utilize store computer software, maintain stock in store, obtain inventory of store, manage customer complaints.

Medical Assistant Intern

Waco Heart and Vascular
01.2023 - 01.2023
  • Patient intake, obtained/reviewed patient medical history, performed EKG, assisted in positioning in PET scans, assisted in ETT, assisted in ECP, performed sterilization, assisted doctor in patient care, prepared tray set-ups for wound care and venous ablations, phlebotomy procedures, traveled with staff to satellite clinics, maintained HIPAA guidelines, maintained OSHA guidelines, performed front office skills.

Education

Medical Assistant -

Southern Careers Institute
11.2023

High School Diploma -

Brazos High School
Waco, TX
05.2022

Skills

  • Customer Service
  • Patient Intake
  • EKG
  • Assisted with ETT
  • Wound Care
  • Sterile tray Set-up
  • HIPAA
  • CLIA Waived Testing
  • Money Management
  • Vital Signs
  • EHR
  • Nextgen
  • Computer skills
  • Charting
  • Record keeping
  • Critical thinking
  • Attention to detail
  • Phlebotomy
  • Injections
  • Assisted with PET
  • Assisted with ECP
  • Suture/Staple Removal
  • Sterilization
  • Scheduling Appt
  • BLS
  • Inventory maintenance
  • Front office task
  • HIPAA compliance
  • Patient scheduling
  • Customer service
  • Medical terminology knowledge
  • Vital sign monitoring
  • EMR / EHR
  • Direct patient care
  • Clinical documentation
  • Data entry
  • Reliable team player
  • Procedure assistance
  • Electronic health records
  • Electronic medical records
  • Compassionate
  • CPR
  • Immunization administration
  • Phlebotomy techniques
  • Patient assessments
  • Maintaining confidentiality
  • Insurance verification
  • Appointment setting
  • Medical supply inventory
  • Equipment sterilization
  • Sterilization techniques
  • First aid

Certification

CPR- certification

BLS- certification

Languages

Spanish
Professional Working

Timeline

Medical Assistant

Premier House Calls
02.2025 - Current

Medical Records Clerk

Waco Cardiology Associates
02.2024 - 03.2025

Medical Assistant Intern

Waco Heart and Vascular
01.2023 - 01.2023

Sales Representative

Victoria Secret
10.2021 - 02.2024

Medical Assistant -

Southern Careers Institute

High School Diploma -

Brazos High School

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STEPHANIE SANTANA