Stephanie Santillan Mar
Washington DC
Summary
Adaptable and proactive team leader with a background in fast-paced environments. Able to maintain calm under pressure, support a team, and train others in customer service. Committed to delivering outstanding service and success.
Overview
1
1
Language
1
1
year of professional experience
Work History
Lead Barista
Java On Ocean
03.2025 - 08.2026
- Work in a fast paced cafe serving customers,managing orders and handling transactions,restock and clean efficiently
- Developed strong time management, multitasking and customer service skills
- Learned how to stay calm under pressure,communicate with difficult customers and support a team
- Promoted to closing manager within 3 months ensuring reliability and mastery of cafe operations.
- Trained new baristas on coffee preparation and customer service standards.
Preschool Teacher's Assistant
La Bamba Preschool
06.2025 - 08.2025
- Supported children during playtime and facilitated social interactions among peers.
- Assisted lead teacher in daily classroom activities and lesson preparations.
- Organized and maintained learning materials and classroom supplies for easy access.
- Ensured a safe and clean environment by regularly tidying up classroom spaces.
Education
Bachelor of Science - Neuroscience
American University
Washington, DC05-2030
Skills
- POS systems
- Time management
- Team leadership
- Customer service
Languages
Spanish
Native/ Bilingual
AVAILABILTY
Monday
6:00am - 1:00pm
Wednesday
2:00pm -9:00pm
Thursday
6:00am - 1:00pm
Saturday
6:00am - 1:00pm
Sunday
2:00pm -9:00pm
Timeline
Preschool Teacher's Assistant
La Bamba Preschool
06.2025 - 08.2025
Lead Barista
Java On Ocean
03.2025 - 08.2026
Bachelor of Science - Neuroscience
American University