Summary
Overview
Work History
Education
Skills
Affiliations
Languages
References
Timeline
Generic

Stephanie Santoyo

Salt Lake City,UT

Summary

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every patient, passenger or customer a positive and memorable experience.

Overview

3
3
years of professional experience

Work History

Customer Service Representative

Hertz Car Rental
Salt Lake City, UT
03.2024 - Current
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • filed paperwork for any damage on vehicle, talked to customer about prices and charges.
  • Resolved complex problems by working with other departments to provide solutions that meet customer needs.

Passenger Assistant

Prospect Services
Salt Lake City, UT
10.2023 - 02.2024
  • Furnished passengers with information on routes, gates, and terminals to assuage baggage and boarding concerns.
  • Assisted disabled passengers in boarding the aircraft, providing support as needed during the process.
  • Offered assistance to disabled passengers and stowed wheelchairs and other equipment correctly.
  • Provided friendly customer service by greeting new passengers upon boarding and deboarding the aircraft.

Circuit Board Technician

Precision Assembly Inc.
American Fork, UT
08.2021 - 12.2021
  • Assisted with the design of new circuit board layouts as required by customer orders.
  • Repaired or replaced defective components on faulty circuit boards.
  • Identified and corrected loose connections, frayed wires, and insufficient insulation.
  • Checked and replaced boards, capacitors and other components.

Education

High School Diploma -

Horizonte Instruction Center
Salt Lake City, UT

Skills

  • Fluent In Two Languages limited to third
  • Organizational skills
  • passenger care
  • customer service
  • Teamwork and collaboration
  • Verbal communication
  • Logical Reasoning

Affiliations

To describe myself in a short and simple way, I'm athletic I love track, a tree hugger, cat mom, music enthusiast, and last but not least christian I don't believe in luck I believe in blessings from the one above.

Languages

Spanish
Full Professional
Portuguese
Elementary
English
Full Professional

References

References available upon request.

Timeline

Customer Service Representative

Hertz Car Rental
03.2024 - Current

Passenger Assistant

Prospect Services
10.2023 - 02.2024

Circuit Board Technician

Precision Assembly Inc.
08.2021 - 12.2021

High School Diploma -

Horizonte Instruction Center

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Stephanie Santoyo