Stephanie Schatzke
URBANDALE,IA
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
8
8
years of professional experience
Work History
Subrogation Recovery Representative
Sedgwick
West Des Moines, IA
10.2022 - Current
- Negotiated settlement of claims with claimants and attorneys to ensure fair outcomes.
- Coordinated with law enforcement and other agencies as needed for claims investigation.
- Decreased loss ratios through fair and timely claim processing.
- Gathered information from various third parties to determine claim acceptability.
- Reviewed, evaluated and adjusted claims to promote fair and prompt settlement.
- Completed required investigations on referred files within established timeframes.
- Delivered exceptional customer service to clients by communicating information and actively listening to concerns.
- Drafted correspondence related to claim investigations and settlements.
Medical Coder
Iowa Digestive Disease Center
09.2021 - 08.2022
- Reviewed, created, and transmitted daily Gastro claims for patients
- Utilized medical computer systems such as EPIC, Allscripts, and Modernized Med
- Provide administrative support to physicians and interpret medical reports and data to assign
- ICD-10 codes; enter diagnosis codes into billing software
Billing Specialist
Radiant Complexions Dermatology
09.2019 - 08.2021
- Reviewed, created, and transmitted daily dermatology claims for patients
- Filed appeals for claims initially denied by insurance companies
- Utilized medical computer systems such as EPIC, Allscripts, and Modernized Med
- Provide administrative support to physicians and interpret medical reports and data to assign
- ICD-10 codes; enter diagnosis codes into billing software
Medical Biller/Coder
The Iowa Clinic
12.2016 - 08.2019
- Reviewed, created, and transmitted daily medical Hospital, Family Medicine, Rehab, and Pediatric claims for patients
- Utilized medical computer systems such as EPIC, Allscripts, and Ingenious Med
- Provide administrative support to physicians and interpret medical reports and data to assign
Education
Bachelor of Arts - Teaching
University of Northern Iowa
Endorsement - Special Education
Grand View College
Skills
- Customer service
- Attention to detail
- Settlement processes
- Effective communication
- Time management
- Problem solving
- Documentation skills
- Multitasking Abilities
- Client relationship building
- Active listening
- Reliability
- Client service
Timeline
Subrogation Recovery Representative
Sedgwick
10.2022 - Current
Medical Coder
Iowa Digestive Disease Center
09.2021 - 08.2022
Billing Specialist
Radiant Complexions Dermatology
09.2019 - 08.2021
Medical Biller/Coder
The Iowa Clinic
12.2016 - 08.2019
Bachelor of Arts - Teaching
University of Northern Iowa
Endorsement - Special Education
Grand View College
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