Stephanie Schwartzman
MERRILL,WI
Summary
Energetic employee with over 20 years' experience in high-level support and customer service roles. Organized, professional, as well as goal and result oriented.
Overview
23
23
years of professional experience
Work History
Guest Service Leader
Kwik Trip, Ince
Wausau, WI
01.2011 - Current
- Led team members in specific areas by delegating tasks, answering questions and resolving conflicts.
- Supervised and trained staff on cash handling, check processing and POS transaction policies.
- Greeted guests and vendors upon arrival, offered assistance and answered questions to build rapport and retention.
Manager/Owner
Champ's Restuarant LLC
Merrill, WI
04.2002 - 02.2014
- Managed day-to-day business operations.
- Trained and motivated employees to perform daily business functions.
- Optimized team hiring, training and performance.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer and staff needs.
Education
High School Diploma -
Merrill High School
Merrill, WINo Degree -
Northcentral Technical College
Wausau, WISkills
- Clear Communication
- Team Leadership
- Customer Service and Rapport
- Cool Under Pressure
Timeline
Guest Service Leader
Kwik Trip, Ince
01.2011 - Current
Manager/Owner
Champ's Restuarant LLC
04.2002 - 02.2014
High School Diploma -
Merrill High School
No Degree -
Northcentral Technical College