Stephanie Serrano
Brooklyn,NY
Summary
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence and working hard.
Overview
6
6
years of professional experience
Work History
Receptionist
New York Physiotherapy and Counseling Center
12.2015 - 01.2017
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records for therapist.
- Answered phone promptly and directed incoming calls to case managers ,therapist and psychiatrist .
- Kept reception area clean and neat to give visitors positive first impression.
Store Manager
Dollar Tree Inc.
12.2010 - 02.2015
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Stocked out product in all sections according to planograms that were provided.
- Opened and closed the store while taking all safety precautions.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Placed store orders weekly and received orders from vendors weekly
- Rotated merchandise and displays to feature new products and promotions.
- Managed inventory control, cash control, and store opening and closing procedures and overnight.
Education
High School Diploma -
High School For Civil Rights And Law
Brooklyn, NY06-2010
Skills
- Organization skills
- Time Management
- Telephone skills
- Data Entry
- Positive and professional
- Customer Service
Timeline
Receptionist
New York Physiotherapy and Counseling Center
12.2015 - 01.2017
Store Manager
Dollar Tree Inc.
12.2010 - 02.2015
High School Diploma -
High School For Civil Rights And Law
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