Stephanie Shannon
Saint Petersburg
Summary
Experienced with cash handling, customer service, and transaction processing in fast-paced retail settings. Utilizes strong communication skills and attention to detail to ensure customer satisfaction and operational efficiency. Track record of maintaining accuracy and resolving conflicts smoothly.
Overview
14
14
years of professional experience
Work History
Cashier
Moses Toyota Lexus
Saint Albans, WV
05.2025 - 05.2026
- Assisted customers in locating products and provided information about services offered.
- Managed cash drawer accurately, ensuring all transactions balanced at end of day.
- Trained new cashiers on operational procedures and best practices for efficiency.
- Welcomed customers and helped determine their needs.
- Built relationships with customers to encourage repeat business.
- Handled customer inquiries and resolved issues to enhance satisfaction levels.
- Greeted customers entering store and responded promptly to customer needs.
Office Assistant
Thom Pratt Realty
Scott Depot, WV, USA
01.2024 - 05.2025
- Assist the real estate agent with special projects as needed.
- Update all current homes for sale on the window of the office.
- Greeted visitors, determined their needs and directed them to the appropriate personnel.
- Generate postcard letters to potential buyers and sellers.
Office Administrator
Highgarden Real Estate
Indianapolis, IN, USA
03.2014 - 09.2020
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Organized and maintained filing systems, including electronic databases and records.
- Entered new contracts into the company database for agents at the local office.
- Communicated with agents about missing paperwork, signatures, and other issues.
- Assisted the accounting department with accounts receivable, processing payroll & any other duties as needed.
Front Desk Receptionist
LOR Corporation
06.2012 - 03.2014
- Greeted visitors entering the establishment to determine nature and purpose of visit.
- Received incoming calls and coordinated with staff to fulfill customer requests.
- Assisted in the preparation of meeting rooms and facilities for scheduled events.
- Responded to customer inquiries via phone, email, and in person.
- Signed for packages, recorded deliveries and distributed to personnel.
- Managed incoming and outgoing mail, courier services, faxes and other correspondence.
- Completed basic bookkeeping and document filing.
Education
High School Diploma -
Terre Haute North Vigo High School
Terre Haute, IN06-1989
Skills
- Document preparation
- Customer service
- Office organization
- File management
- Microsoft office
- Accounts payable and receivable
- Cash handling
- Payroll administration
- Mail distribution
- Teamwork
Timeline
Cashier
Moses Toyota Lexus
05.2025 - 05.2026
Office Assistant
Thom Pratt Realty
01.2024 - 05.2025
Office Administrator
Highgarden Real Estate
03.2014 - 09.2020
Front Desk Receptionist
LOR Corporation
06.2012 - 03.2014
High School Diploma -
Terre Haute North Vigo High School