Stephanie Ritz
Self Employed
Osage Beach,MO
27
years of professional experience
Versatile professional with strong customer service skills and a commitment to adapting to new challenges. Recognized for effective communication and problem-solving abilities, fostering robust relationships with clients and team members. Expertise in multitasking, time management, and attention to detail drives impactful results. Dedicated to ensuring positive experiences for every customer.
Work History
Household Manager
9 Years 10 Months- Streamlined daily household processes to enhance overall organization and functionality.
- Orchestrated schedules and activities for family members to optimize time management and enhance efficiency.
- Administered financial management for household, ensuring effective budgeting and timely bill payments.
- Established inventory management systems to enhance resource allocation and tracking efficiency.
- Coordinated appointment scheduling to ensure timely medical, dental, and self-care services.
- Cultivated collaborative relationships with family members to enhance trust and facilitate open communication.
Family Home Childcare Provider
6 Years 3 Months- Implemented educational activities that fostered cognitive and social growth in children.
- Facilitated daily tasks to enhance children's independence and build self-confidence.
- Established routines that promote consistency and security for children.
- Balanced schedules to optimize rest, play, and educational periods.
- Updated parents on daily activities addressed concerns to strengthen communication and partnership.
- Handled emergencies in accordance with established policies and procedures.
- Coordinated appointments for medical, dental and other child-related needs.
Customer Service Representative
2 Years 1 Month- Delivered exceptional phone support by promptly addressing inquiries and concerns.
- Ensured clarity by delivering reliable information to customers concerning product offerings and services.
- Exhibited professionalism under pressure while effectively resolving tense situations.
- Provided detailed product and service insights to support informed customer choices.
- Assisted in training for new hires on call procedures to enhance team efficiency.
Daycare Owner/Operator
7 Years 4 Months- Oversaw daily operations to ensure adherence to state regulations and foster a secure environment for children.
- Directed financial management by developing budgets and monitoring expenses.
- Developed and implemented strategies for effective parent communication, focusing on addressing concerns and sharing important updates.
- Facilitated storytelling and creative activities to enhance social and emotional development in children.
- Procured necessary supplies to maintain seamless and efficient daycare functionality.
Human Resources Secretary
1 Year 6 Months- Ensured compliance with facility policies and HIPAA regulations while managing sensitive information.
- Streamlined HR operations by organizing job postings, conducting application screenings, and implementing onboarding processes.
- Oversaw payroll documentation and employee benefits information processes to maintain compliance standards and enhance accuracy.
- Oversaw the integrity of employee records while ensuring strict confidentiality of personnel files.
- Updated employee handbook and coordinated distribution to staff, emphasizing policy awareness.
- Addressed employee inquiries regarding benefits packages and employment-related topics.
- Coordinated visitor greetings and ensured timely transfer of incoming calls to relevant personnel or residents.
Education
Business Office Technology
Skills
Phone support
Time optimization
Organizational multitasking
Attention to detail
Microsoft Office expertise
Microsoft Outlook use
Timeline
Household Manager
Self Employed
10.2016 - CurrentRead More
Family Home Childcare Provider
Elizabeth Goewey
07.2010 - 10.2016Read More
Customer Service Representative
Results Missouri
05.2010 - 06.2012Read More
Daycare Owner/Operator
Self Employed
06.2001 - 10.2008Read More
Human Resources Secretary
Miller County Care Center
07.1999 - 01.2001Read More
Tri County Technical School
Business Office Technology
Read More