Stephanie Smith
Summary
Well-qualified professional with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
15
15
years of professional experience
Work History
Sales Associate
The Curtis Real Estate Company
01.2020 - Current
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Developed and implemented marketing strategies to maximize sales and attract new clients.
- Advised clients on market conditions and property value for informed decision-making.
- Conducted comprehensive market analysis to identify opportunities for investors.
Service Manager
Solar Energy World
01.2017 - 02.2021
- Resolved customer complaints in professional and timely manner.
- Met with customers to discuss service needs and offer available solutions.
- Monitored inventory levels and placed orders to replenish stock.
- Monitored team performance, adhered to service level agreements (SLAs) and provided detailed job training.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Office Manager
Criswell Collision Center
01.2009 - 01.2017
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Developed and maintained successful relationships with vendors, suppliers and contractors.
- Managed office operations while scheduling appointments for department managers.
- Coordinated special projects and managed schedules.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Provided clerical support, addressing routine, and special requirements.
Education
High School Diploma -
Kent Island High School
StevensvilleReal Estate License -
Coldwell Banker
Skills
- Typing Proficiency
- Coordination
- Database Management
- Client Needs Assessment
- Customer Inquiries
- Customer Interaction
- Issue Response and Resolution
Timeline
Sales Associate
The Curtis Real Estate Company
01.2020 - Current
Service Manager
Solar Energy World
01.2017 - 02.2021
Office Manager
Criswell Collision Center
01.2009 - 01.2017
High School Diploma -
Kent Island High School
Real Estate License -
Coldwell Banker
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