Stephanie Smith
Saint Augustine,FL
Summary
Self-motivated Territory Sales Manager with 4-year background in managing accounts for assigned territories and selling products and services ethically and with market-driven approaches. Skillfully enhance distribution and availability of products to achieve targeted territorial growth.
Overview
14
14
years of professional experience
Work History
Territory Sales Manager
Antech Diagnostics - Veterinary Reference Laboratory
05.2021 - Current
- Communicate regularly with territory, regional, and strategic managers for daily support and strategic planning for accounts.
- Monitored customer buying trends, market conditions, and competitor actions to adjust strategies and achieve sales goals.
- Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.
- Offered new and existing customers profitable tests and products to maintain strong territory-wide revenue.
- Maintain in-depth knowledge of the company's products, including their features, benefits, and competitive advantages.
- Provide educational materials and information to veterinary professionals about the products and services.
- Build and maintain strong relationships with veterinary professionals, including doctors, hospital managers, and other veterinary industry representatives.
- Conduct product presentations and demonstrations to veterinary professionals, showcasing the benefits and value of the products.
- Maintain accurate records of sales activities, including calls, meetings, and follow-ups within CRM.
- Manage a designated sales territory, including planning travel schedules and coordinating visits within the region.
- Attend conferences, trade shows, and industry events to network and promote products.
Account Executive
Pharmsource Animal Health, LLC
01.2020 - 05.2021
- Responsible for promoting and selling pharmaceutical products to veterinary professionals and institutions.
- Focus on growth and development of new and existing veterinary accounts by identifying customer’s needs.
- Managed sales cycle to maintain solid customer base.
- Use knowledge to mentor, teach, and complete sales.
- Meet or exceed monthly gross profit goals.
- Build relationships with all internal functional groups: sales team, purchasing department, controls department, and warehouse personnel.
- Conduct calls and service existing customers by promoting and selling focused products.
- Acquire new business with veterinarians and hospitals.
- Work independently and maintain call requirements given each day: complete 35-40 calls each day, discuss market trends, product catalog, promotions, and establish new accounts.
- Leveraged CRM to collect, organize and manage sales data and customer information.
- Mastered and constantly improved sales prospecting, follow-up and upsell processes.
Lead Veterinary Technician, Manager
Southeast Veterinary Oncology & Internal Medicine
01.2013 - 01.2020
- Supervise and manage 8-10 veterinary technicians; communicate job expectations and provide direction, support, and motivation to multi- specialty veterinary technician teams
- Growth and development in relationships with referral practices and veterinarians
- Inventory management and supply ordering
- OSHA Safety Coordinator, annual safety training of hospital staff, maintaining OSHA compliance
- Knowledge of different pharmaceuticals, fluids, and chemotherapies used and administered
- Chemotherapy calculation, preparation, and administration via closed system
- Controlled substance accountability and management
- Treatment of hospitalized patients, overnight care transfer, and patient rounds
- Collection and preparation of all diagnostic lab samples: in-house, reference lab, and university samples
- Basic understanding of diagnostic tests and ability to communicate interpretation with doctors and clients
- Assist with outpatient procedures: chemotherapy administration, endoscopy procedures, computed tomography (CT) scan, radiation therapy, and minor surgical procedures
- Administration of radioactive iodine injections
- Care for patients quarantined after treatment with radioactive iodine
- Administration of strontium therapy
- Equipment ordering and maintenance
- Client scheduling, check in, and client billing processes.
Veterinary Technician
North Florida Veterinary Specialists
01.2010 - 01.2013
- Treatment of hospitalized patients, overnight care, patient rounds
- Knowledge of different pharmaceuticals, fluids, and chemotherapies used and administered
- Preparation and safe administration of chemotherapies
- Dose calculations and administration of medications prescribed by overseeing veterinarian.
Education
Florida State College at Jacksonville
01.2001
Sandalwood High School
01.2000
Skills
- Extensive knowledge of pharmaceuticals and chemotherapies- injectable and oral
- Extensive knowledge of routine and extensive diagnostic sample collection, submission, and interpretation
- Proficient with multiple veterinary software systems, Microsoft Word, Excel, PowerPoint, and Outlook
- Ability to communicate effectively
- Efficient analytical problem solving and planning skills
- Dependable, trustworthy, hardworking, punctual, dedicated, and team player
- Solution Selling
- Closing Techniques
- Partnership Development
- Business Growth and Retention
- CRM Software
- Contract Negotiation
- Salesforce
Timeline
Territory Sales Manager
Antech Diagnostics - Veterinary Reference Laboratory
05.2021 - Current
Account Executive
Pharmsource Animal Health, LLC
01.2020 - 05.2021
Lead Veterinary Technician, Manager
Southeast Veterinary Oncology & Internal Medicine
01.2013 - 01.2020
Veterinary Technician
North Florida Veterinary Specialists
01.2010 - 01.2013
Florida State College at Jacksonville
Sandalwood High School
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