Stephanie Smith

• Coordinated employee onboarding, ensuring all paperwork was completed properly.
• Processed new hire paperwork, including background checks and I-9 forms.
• Updated HR databases with new hire information and employment changes regularly.
• Updated employee personnel files in a timely manner when changes were made to job titles or compensation plans.
• Maintained employee records in accordance with applicable laws and regulations.
• Assisted in maintaining employee records and files accurately and securely.
• Performed audits of timekeeping records to ensure accuracy of hours worked by each employee.
• Provided administrative support to Human Resources department staff members, including filing, data entry and other clerical tasks.
• Collaborated with team members to improve office procedures and workflows effectively.
• Managed office supplies, maintaining inventory levels for smooth operations.
• Utilized office software to create reports and manage correspondence effectively.
• Conducted employment verification and background investigation to facilitate hiring process.
• Provided customer service, addressing inquiries and resolving issues promptly.
• Maintained confidentiality of sensitive information and documents.

• Coordinated scheduling for meetings, events, and school activities to ensure efficient use of time and resources.
• Managed daily office operations and maintained organized filing systems.
• Managed inventory of office supplies and ordered supplies.
• Communicated effectively with parents regarding school policies and events.
• Maintained confidentiality of student records and sensitive information.
• Utilized school management software for efficient record-keeping tasks.
• Maintained student transfer requests and withdrawal approval files.
• Performed basic bookkeeping tasks such as balancing accounts receivable and payable ledgers.
• Scheduled appointments for faculty members and administrators.
• Managed multiple calendars, expense reports, reimbursements, and meeting preparation.
• Created spreadsheets using Microsoft Excel for tracking financial transactions related to school activities.
• Prepared letters, memos, agendas, newsletters, reports and other documents for distribution.
• Assisted in creating a database of contact information for all staff members.
• Coordinated travel arrangements and completed expense reports for travel reimbursement.
• Ensured attendance records matched scheduled shifts to maintain accurate reporting. against scheduled shifts.
• Helped manage timekeeping software to ensure accurate tracking of hours worked. timekeeping software used for tracking hours.
• Verified accuracy of timesheets before submitting them for processing.

Reviewed timesheets for accuracy and released for payroll processing.
Managed incoming phone calls, including escalated concerns, to resolve customer issues effectively.
Uploaded documents and organized files for easy access.
Collaborated with clients and employees to review tax and enrollment forms Conducted welcome calls to newly set up clients and employees to facilitate effective onboarding. for newly set up clients and employees to ensure smooth onboarding.tCoordinated with agencies to secure authorizations.Budget management.
Created budgets and monitored variance reports to prevent overspending.
Utilized Microsoft programs such as Excel, Word, Outlook, and company-specific applications.

• Reviewed timesheets for accuracy and released for payroll processing.Managed incoming phone calls, including escalated concerns, to resolve customer issues effectively.Uploaded documents and organized files for easy access.Collaborated with clients and employees to review tax and enrollment forms Conducted welcome calls to newly set up clients and employees to facilitate effective onboarding. for newly set up clients and employees to ensure smooth onboarding.tCoordinated with agencies to secure authorizations.Budget management.Created budgets and monitored variance reports to prevent overspending.Utilized Microsoft programs such as Excel, Word, Outlook, and company-specific applications.
• Assisted clients in navigating services and resources for independence.
• Collaborated with team members to improve service delivery and customer satisfaction.

• Processed 50 to 100 daily orders from initiation to completion for clients across the US.
• Communicated regularly with clients to provide updates and address inquiries about their orders.
• Responded promptly to phone calls and emails to resolve issues.
• Resolved escalated orders through prompt action and effective problem-solving.
• Conducted follow-ups with appraisers for order status updates.
• Assigned appraisers to ensure timely evaluation of client requests. after evaluating client instructions and their performance metrics.
• Reviewed payment sections to confirm correct payment processing for each order. to ensure correct amounts were processed for each order.
• Collaborated with team members to improve service delivery and client satisfaction.
• Remained calm and professional in stressful circumstances and effectively diffused tense situations.