Stephanie Snyder
Fredericktown,OH
Summary
Experienced customer service representative with over 10 years of experience in customer service. Excellent reputation for resolving problems and improving customer satisfaction. I also have numerous years of experience with working remotely, not only with jobs but with education as well. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
20
20
years of professional experience
Work History
Acquisition Specialist
Discover
New Albany, Ohio
06.2021 - Current
- Accepted and processed credit applications
Daycare Provider
Self-employeed
Fredericktown, Ohio
08.2012 - 05.2024
- Maintained safe play environment by emphasizing and maintaining cleanliness and organization.
- Offered top-notch care to 6 + children at once, ranging in age from newborn to 12.
- Managed safety and security of all children under care.
Server
Taste Of Country
Fredericktown, Ohio
06.2015 - 10.2016
- Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
- Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Kept all documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
Server
Brakes Ice Cream
Fredericktown, Ohio
04.2004 - 11.2008
- Maintained menu knowledge to provide recommendations and answers to customers' questions.
- Maintained separation between general use utensils and those used to dispense nuts and other food items known to cause allergic reactions.
- Greeted incoming customers and provided friendly customer service.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
Education
Certificate - Medical Transcription
U.S. Career Institute
Fort Collins, CO12-2008
Certification - Specialized Business Medical Billing And Coding
Ultimate Medical Academy - Clearwater
High School Diploma -
Fredericktown High School
Fredericktown, OH06-2005
Skills
- Documentation skills
- Customer service
- Conflict resolution
- Responsible
- Customer Acquisition
- Adaptability
- Task Prioritization
- Attention to Detail
- Problem-Solving
- Organizational Skills
Timeline
Acquisition Specialist
Discover
06.2021 - Current
Server
Taste Of Country
06.2015 - 10.2016
Daycare Provider
Self-employeed
08.2012 - 05.2024
Server
Brakes Ice Cream
04.2004 - 11.2008
Certificate - Medical Transcription
U.S. Career Institute
Certification - Specialized Business Medical Billing And Coding
Ultimate Medical Academy - Clearwater
High School Diploma -
Fredericktown High School
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