Overview
Work History
Education
Skills
Timeline
Generic

Stephanie Spain

Detroit

Overview

6
6
years of professional experience
2010
2010
years of post-secondary education

Work History

Customer Service Manager

CVS Pharmacy
Detroit
10.2024 - 01.2026
  • Managed daily operations of customer service team at CVS Pharmacy.
  • Trained staff on effective customer engagement techniques and product knowledge.
  • Resolved customer complaints with empathy and efficiency during high-volume periods.
  • Maintained inventory of customer service supplies and requested replenishments as needed.
  • Assisted staff with resolving complex customer issues and implementing targeted solutions.

Store Associate

Walmart
Roseville
05.2020 - 01.2024
  • Assisted customers with product inquiries and provided excellent service.
  • Stocked shelves and organized merchandise for optimal presentation.
  • Maintained cleanliness and orderliness in sales floor and backroom areas.

Education

Osborn High School
Detroit, MI

Skills

  • Team leadership
  • Employee training
  • Complaint resolution
  • Problem solving
  • Cash handling

Timeline

Customer Service Manager

CVS Pharmacy
10.2024 - 01.2026

Store Associate

Walmart
05.2020 - 01.2024

Osborn High School
Stephanie Spain