Summary
Overview
Work History
Skills
Certification
Timeline
Generic

Stephanie Spencer

Morehead,KY

Summary

A dedicated pharmacy technician with 12 years of experience in the healthcare field looking to expand my skills into a different area of healthcare.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Pharmacy Senior Technician

UK Specialty Pharmacy
09.2025 - Current
  • Collaborated with healthcare providers to resolve prescription discrepancies and enhance patient outcomes.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
  • Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.

Certified Pharmacy Technician

Walmart
02.2013 - Current
  • Perform data entry for patient information and medications and ensure compliance with HIPAA regulations and patient confidentiality laws
  • Oversee claims processing for third-party program prescriptions
  • Manage all aspects of pharmacy operations, monitor stock levels for medications, and communicate with pharmacists to prevent shortages
  • Utilize in-store software to collect patient and drug information necessary to fill required prescriptions
  • Provide excellent customer service by greeting customers, filling prescriptions, and providing basic information about medication use and general healthcare
  • Delivered support to the pharmacist, provided strong customer service, and entered patient and drug information maintain accurate patient records
  • Processed claims for third-party program prescriptions
  • Prepared prescription medications for postage for those enrolled in the prescription-by-mail program
  • Answered phones and provided support for all queries not requiring direct pharmacist intervention

Various Positions

Walmart
11.2010 - 02.2013
  • Manage and process sales transactions, interface with customers, and provide a high-quality experience for guests
  • Supported all lanes of checkout during peak shopping hours
  • Collaborated with other staff to increase efficiency during peak hours
  • Train new hires on sales processes, customer service, and POS systems
  • Created a presentable and welcoming checkout area

Skills

  • Detail oriented
  • Organized
  • Fast learner
  • Problem solving

Certification

  • CPR Certified
  • PTCB Certified
  • Vaccine Certified

Timeline

Pharmacy Senior Technician

UK Specialty Pharmacy
09.2025 - Current

Certified Pharmacy Technician

Walmart
02.2013 - Current

Various Positions

Walmart
11.2010 - 02.2013

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Stephanie Spencer