Stephanie Stahl
Elizabethtown,PA
Summary
Friendly and highly organized office professional with extensive experience in patient check‑in, answering phones, and supporting daily administrative tasks. Skilled at handling sensitive information, resolving questions, verifying information, and maintaining accurate, well‑organized records. Strong computer skills with experience in electronic systems, data entry, and office software. Known for excellent communication, reliability, and a welcoming, professional presence, with the ability to work independently or as part of a team to keep office operations running smoothly while providing friendly, efficient service.
Overview
21
21
years of professional experience
Work History
Cashier
Hershey Farm Markets
Hershey, PA
09.2025 - Current
- Opened and closed the produce stand, ensuring the area was clean, organized, and ready for customers.
- Handled cash and credit card transactions accurately and responsibly.
- Replenished fruits and vegetables throughout the day, maintaining fresh, appealing displays.
Office Assistant
American Legion Post 329 Home Association
Elizabethtown, PA
03.2018 - 01.2024
- Organized and maintained a structured filing system to ensure quick and accurate document retrieval.
- Completed data entry tasks with strong attention to detail and accuracy.
- Operated office equipment including printers, scanners, and security card systems.
- Answered incoming calls, provided information, and directed callers to appropriate staff or departments.
- Used Microsoft Word and Excel to create documents, spreadsheets, and reports.
- Counted and recorded gambling ticket winners for bookkeeping and financial tracking.
- Created and updated door access cards for the security system, ensuring proper permissions and timely changes.
- Supported daily office operations and assisted leadership with administrative tasks as needed.
Nursing Assistant
Pleasant View Retirement Community
Manheim, PA
06.2006 - 06.2010
- Assisted dementia and assisted‑living residents with personal care needs, including daily hygiene, mobility support, and comfort measures.
- Accurately charted resident information both by hand and in the computer system, ensuring clear, complete, and timely documentation.
- Observed and reported changes in resident condition to nursing staff to support quality care.
Office Assistant
Otolaryngology Physicians of Lancaster
Lancaster, Pa
04.2005 - 05.2006
- Checked in patients using the computer system and assisted them with completing check‑in forms and verifying insurance information.
- Answered incoming phone calls, provided information, and routed calls to the appropriate staff or department.
- Created, organized, and filed patient charts to maintain accurate and accessible medical records.
- Requested patient films and medical records as needed to support physicians and clinical staff.
- Contacted insurance companies and used online portals to request patient referrals and enter referral information into the computer system.
- Entered patient payments accurately and handled sensitive information with confidentiality.
- Monitored and restocked office supplies to ensure smooth daily operations.
- Supported general office duties and contributed to a welcoming, professional environment for patients.
Education
Donegal High School
Mount Joy, PA06-2005
Administrative And Clinical Medical Assistant
Lancaster County Career And Technology Center
Willow Street, PA05-2005
Skills
- Insurance verification and referral processing
- Chart creation, filing, scanning, and accurate record organization
- Data entry, computer documentation, and strong general computer skills
- Microsoft Word, Excel, and office equipment operation
- Payment entry, cash handling, and basic bookkeeping
- Time management and ability to multitask effectively
- Attention to detail and accuracy
- Strong organizational skills
- Knowledge of secretarial and general office duties
Timeline
Cashier
Hershey Farm Markets
09.2025 - Current
Office Assistant
American Legion Post 329 Home Association
03.2018 - 01.2024
Nursing Assistant
Pleasant View Retirement Community
06.2006 - 06.2010
Office Assistant
Otolaryngology Physicians of Lancaster
04.2005 - 05.2006
Donegal High School
Administrative And Clinical Medical Assistant
Lancaster County Career And Technology Center