Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Timeline
Stephanie Starr

Stephanie Starr

FERNANDINA BEACH,Florida

Summary

Experienced customer service specialist with over 20 years in business management and market growth. Skilled in supply chain management, staff development, and safety assurance, driving profitability through strategic planning and innovative solutions. Recognized for creating collaborative environments and consistently achieving operational excellence.

Overview

24
24
years of professional experience

Work History

Salon Manager

Cookie Cutters Kids Hair Salon
10.2023 - 02.2025
  • Oversaw budgets, employee evaluations, and schedules to maintain operational efficiency.
  • Strengthened business development through strategic relationship management with stakeholders.
  • Increased team efficiency by instructing staff on key principles.

General Manager

Great Clips Hair Salon
01.2009 - 08.2022
  • Directed financial planning, staff assessments, and timetables to optimize cost-effectiveness.
  • Drove consistent business expansion through effective relationship-building with suppliers and customers.
  • Guided staff in management principles to boost team productivity.
  • Implemented cost-saving strategies to enhance profitability.
  • Implemented strategies to improve employee recognition and foster productivity.
  • Implemented employee recognition programs, enhancing team morale and market competitiveness.
  • Boosted profitability by improving scheduling and inventory management.
  • Managed daily operations across more than 10 salons with over 60 employees.

Owner/Hairstylist

Hair By Stephanie
11.2005 - 01.2009
  • Strengthened customer loyalty through personalized product education.
  • Boosted repeat business through personalized hair styling services.
  • Processed payments with efficiency, guaranteeing timely and precise transactions.
  • Combined pigments and methods to produce desired hair hues, fulfilling client expectations.
  • Managed appointments to streamline salon operations.

Area Manager

Supercuts
09.2000 - 11.2005
  • Conducted staff training on operational best practices, enhancing salon efficiency.
  • Resolved conflicts promptly to enhance customer satisfaction.
  • Oversaw more than 50 stylists to uphold high service standards.
  • Executed operations planning to align with business forecasts, achieving schedule adherence.
  • Analyzed market trends and competitor activities to refine sales strategies.
  • Directed regional operations across several Supercuts locations, enhancing staffing, inventory, and customer service protocols.

Education

Social Work Investigations

Southern New Hampshire University, New Hampshire
I am attending the program online and will be graduating in 2028.

Master Cosmetologist - undefined

Dalton Beauty College, Dalton, Georgia
02.1995

High School Diploma - General Education

Newburry Park Adventist Academy, Newburry Park, California
06.1993

Skills

  • Employee scheduling
  • Corporate social responsibility
  • Financial management
  • Managing budgets
  • Employment law
  • Adp workforce now
  • Customer service
  • Sales team development
  • Product analysis
  • Project planning
  • Safety assurance
  • Market analysis
  • Profit and loss
  • Process redesign
  • Staff training
  • Cost management
  • Supply ordering
  • Sales activities
  • Economic analysis
  • Market growth
  • Cross-functional team management
  • Staff development
  • Program development
  • Labor cost controls
  • Supply chain management
  • Financial statements
  • Business management principles
  • Verbal and written communication
  • Customer retention
  • Inventory management
  • Operational excellence
  • Team leadership
  • Strategic planning

Languages

English

Accomplishments

  • Marketing-Implemented marketing strategies which resulted in double digit growth over each year before, this included customer growth and sales growth.
  • Business Development-Developed new marketing strategies which helped increased customer base.
  • Supervision-Supervised sales teams to monitor sales activity and goal achievement.

Timeline

Salon Manager - Cookie Cutters Kids Hair Salon
10.2023 - 02.2025
General Manager - Great Clips Hair Salon
01.2009 - 08.2022
Owner/Hairstylist - Hair By Stephanie
11.2005 - 01.2009
Area Manager - Supercuts
09.2000 - 11.2005
Dalton Beauty College - Master Cosmetologist,
Newburry Park Adventist Academy - High School Diploma, General Education
Southern New Hampshire University - , Social Work Investigations

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