Stephanie Starr
Management
FERNANDINA BEACH,Florida
Summary
Regional operations professional driving consistency across 10+ locations in a Regional Salon Manager remit, holding a Cosmetology License. Directs financial planning, labor controls, and inventory management to support cost-effective performance across multiple salons. Guides managers on staffing and service standards to keep customer experience and profitability aligned.
Overview
1
1
Language
24
24
years of professional experience
Work History
Salon Manager
Cookie Cutters Kids Hair Salon
10.2023 - 02.2025
- Controlled $[number] in operating costs through budget oversight and labor cost controls.
- Managed 100% shift coverage through employee scheduling and real-time staffing adjustments.
- Conducted employee evaluations and documented performance reviews to support staff accountability and growth.
- Strengthened stakeholder relationships to support business development and repeat customer engagement.
- Trained staff on core salon service principles to improve consistency, service quality, and team development.
- Aligned daily operations with business goals through practical planning and hands-on team coordination.
- Applied strategic planning to balance staffing needs, service standards, and salon priorities.
General Manager
Great Clips Hair Salon
01.2009 - 08.2022
- Managed daily operations across more than 10 salons with over 60 employees, coordinating staffing, service flow, and customer experience.
- Directed financial planning and budgeting to improve profitability through tighter cost management and labor cost controls.
- Optimized scheduling and inventory management to reduce waste, support coverage, and keep salons running efficiently.
- Led staff assessments and training to build management skills, lift productivity, and strengthen day-to-day accountability.
- Implemented employee recognition programs that improved team morale and supported stronger retention and performance.
- Strengthened supplier and customer relationships to support business growth, service reliability, and smoother replenishment.
- Applied strategic planning to align operations, profitability, and market competitiveness across the salon network.
Owner/Hairstylist
Hair By Stephanie
11.2005 - 01.2009
- Built repeat business through personalized hair styling services and attentive customer service.
- Educated clients on product selection and care routines to strengthen loyalty and support informed purchases.
- Mixed pigments and styling methods to create desired hair hues that matched client expectations.
- Managed appointments to keep the salon schedule organized and support smooth daily operations.
- Balanced client flow, service timing, and checkout tasks to maintain consistent salon efficiency.
Area Manager
Supercuts
09.2000 - 11.2005
- Trained stylists on operational best practices, improving salon efficiency and reinforcing consistent service standards.
- Resolved customer conflicts promptly to improve satisfaction and strengthen day-to-day customer service.
- Oversaw more than 50 stylists while maintaining high service standards across supervised locations.
- Planned operations against business forecasts to improve schedule adherence and support employee scheduling.
- Analyzed market trends and competitor activity to refine sales strategies and support regional growth.
- Directed regional operations across multiple Supercuts locations, strengthening staffing, inventory management, and customer service protocols.
Education
Bachelor of Science - Psychology
Southern New Hampshire University
New Hampshire09-2027
Master Cosmetologist - undefined
Dalton Beauty College
Dalton, GeorgiaHigh School Diploma - General Education
Newburry Park Adventist Academy
Newburry Park, CaliforniaSkills
Employee scheduling
Staff development
Customer service
Inventory management
Operational planning
Financial management
Employment law
Cost management
Labor cost controls
Strategic planning
Recruitment & interviewing
Payroll administration
Performance review documentation
Salon software systems
Cosmetology licensing compliance
Vendor contract negotiation
Multi-location operations
Customer experience strategy
Change management
Merchandising displays
State board compliance
Accomplishments
- Marketing-Implemented marketing strategies which resulted in double digit growth over each year before, this included customer growth and sales growth.
- Business Development-Developed new marketing strategies which helped increased customer base.
- Supervision-Supervised sales teams to monitor sales activity and goal achievement.
Education
true
Timeline
Salon Manager
Cookie Cutters Kids Hair Salon
10.2023 - 02.2025
General Manager
Great Clips Hair Salon
01.2009 - 08.2022
Owner/Hairstylist
Hair By Stephanie
11.2005 - 01.2009
Area Manager
Supercuts
09.2000 - 11.2005
High School Diploma - General Education
Newburry Park Adventist Academy
Master Cosmetologist - undefined
Dalton Beauty College
Bachelor of Science - Psychology
Southern New Hampshire University