STEPHANIE STEARNS
Grants Pass,OR
Summary
High-energy professional bringing extensive experience in business settings. Dynamic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency.
Overview
30
30
years of professional experience
Work History
Store Manager
Sparrow Outlets Holdco LLC (formerly Hanesbrands)
11.2024 - 06.2025
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Assisted with hiring, training and mentoring new staff members.
- Responsible for all aspects of store operations.
Store Manager
Hanesbrands
08.2015 - 11.2024
- Trained new employees on proper protocols and customer service standards.
- Trained and guided team members to maintain high productivity and performance metrics.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Managed inventory control, cash control, and store opening and closing procedures.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Assisted in recruiting, hiring and training of team members.
Store Manager
Hanesbrands
07.2006 - 08.2015
Store Manager
Hanesbrands
07.2003 - 07.2006
Store Manager
Hanesbrands
07.2000 - 07.2003
Assistant Manager
Hanesbrands
07.1998 - 07.2000
Key Holder
Hanesbrands
07.1996 - 07.1998
Sales Associate
Hanesbrands
04.1995 - 07.1996
Education
High School Diploma -
Hidden Valley High School
Murphy, OR06-1992
Skills
- High Customer Service Standards Adherence
- Microsoft Excel
- Employee Coaching and Mentoring
- Staff Training
- Budgeting and Cost Control
- Strong Multitasking Skills
- Hiring and Onboarding
- Verbal and Written Communication
Timeline
Store Manager
Sparrow Outlets Holdco LLC (formerly Hanesbrands)
11.2024 - 06.2025
Store Manager
Hanesbrands
08.2015 - 11.2024
Store Manager
Hanesbrands
07.2006 - 08.2015
Store Manager
Hanesbrands
07.2003 - 07.2006
Store Manager
Hanesbrands
07.2000 - 07.2003
Assistant Manager
Hanesbrands
07.1998 - 07.2000
Key Holder
Hanesbrands
07.1996 - 07.1998
Sales Associate
Hanesbrands
04.1995 - 07.1996
High School Diploma -
Hidden Valley High School