Stephanie StJohn
Sales Supervisor
Los Angeles,CA
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market. Consistently recognized for sales performance and excellence in customer service.
Overview
9
9
years of professional experience
1
1
year of post-secondary education
Work History
Sales Supervisor
Dylan's Candy Bar
Los Angeles, CA
06.2021 - 12.2021
- Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Monitored daily sales operations and served as informational and procedural resource to team members.
- Promoted exceptional customer service by engaging clients on sales floor.
Grooming Salon Manager
Petco
Hollywood, CA
10.2020 - 07.2021
- Recruited and trained staff to offer grooming services for diverse animals.
- Managed and maintained health, welfare and proper care of animals.
- Coordinated maintenance of clippers, blades and other hand tools required for grooming services.
- Aligned grooming services with brand promise for quality and customer care.
Dog Groomer
Petco
Fairview Park, OH
12.2015 - 10.2020
- Followed effective process for bathing and grooming dogs to remove dirt, loose hair, parasites and hair mats.
- Spoke to customers regarding grooming services and pricing and cross-sold additional items.
- Delivered continuous focus and attention to lodged animals, promoting high level of care and oversight.
- Greeted pet owners and went over available services, outlined costs and determined special needs of animals under care.
Assistant Manager
Spirit Halloween
Rocky River, OH
09.2014 - 11.2017
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Increased sales revenues by promoting complementary products and educating customers about store promotions.
Education
No Degree - Film Production
Los Angeles Film School
Los Angeles, CA 11.2019 - 07.2020
High School Diploma -
Mountain Pointe High School
Phoenix, AZSkills
Sales team assistance
Store appearance and merchandise
Point of sale operation
Excellent people skills
Exceptional customer service
Problem-solving skills
Timeline
Sales Supervisor
Dylan's Candy Bar
06.2021 - 12.2021
Grooming Salon Manager
Petco
10.2020 - 07.2021
No Degree - Film Production
Los Angeles Film School
11.2019 - 07.2020
Dog Groomer
Petco
12.2015 - 10.2020
Assistant Manager
Spirit Halloween
09.2014 - 11.2017
High School Diploma -
Mountain Pointe High School