Summary
Overview
Work History
Education
Skills
Certification
Timeline
Server

Stephanie Sullivan

Cape Girardeau,MO

Summary

Dynamic and dedicated professional with a strong work ethic and exceptional customer service skills, honed at Cracker Barrel. Proven ability to engage guests and maintain cleanliness standards while training new staff. Fast learner adept at multitasking, ensuring efficient operations and high-quality service in fast-paced environments. Have years of experience with both healthcare and the customer service industry. My ultimate goal to to overall help people and make there day better

Overview

9
9
years of professional experience
1
1
Certification

Work History

Server

Cracker Barrel
05.2022 - Current
  • Provided customer service by anticipating guest needs and responding promptly to any needs or concerns.
  • Worked and communicated with kitchen staff to ensure timely and accurate food delivery to guests.
  • Maintained sterilization and organization tables and dining areas
  • Assisted in training new staff with learning how to maintain multiple tables at once while still being able to help out there fellow team members

Dental Assistant

Dental Care
07.2024 - 08.2025
  • Assisted in patient preparations for dental procedures.
  • Sterilized instruments and maintained cleanliness in treatment areas.
  • Supported the dental team with chairside assistance during procedures.
  • Managed appointment scheduling and patient information updates.

Front Desk Coordinator

Red River
11.2020 - 07.2022
  • Managed front desk operations, ensuring timely check-in and check-out processes.
  • Coordinated appointment scheduling, as well as ensuring any holes that have fallen within the schedule are filled.
  • Assisted in helping patients with any questions or concerns involving insurance ,future appointments and current questions.
  • Maintained accurate records of visitor logs and appointments.
  • Updated and logged medical history as well as HIPAA and consent forms

Barista Shift Supervisor

Java Cafe
02.2020 - 10.2020
  • Supervised daily operations, ensuring high standards of customer service and product quality.
  • Trained and mentored new baristas on beverage preparation and customer interaction .
  • Managed inventory levels, placing orders to maintain stock while minimizing waste and write offs .
  • Developed and implemented staff schedules to optimize coverage during peak hours and seasons .

Snack Bar Attendant

MWR Center
08.2016 - 01.2020
  • Managed daily operations of snack bar, ensuring all food and drinks were stocked and ready .
  • Trained and mentored new staff on procedures and customer service standards.
  • Oversaw inventory and did checks weekly
  • Ensured customers were taken care of in a timely manner

Education

Colorado Technical University
Colorado Springs, CO

Dental Assistant

Cape Girardeau Tech
Cape Girardeau, MO
03.2024

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Hospitality service expertise
  • Memory retention
  • Cleanliness standards
  • Safe food handling

    • Team collaboration

    Multitasking

  • Fast learner

Certification

  • Food handlers card
  • CPR certified

Timeline

Dental Assistant

Dental Care
07.2024 - 08.2025

Server

Cracker Barrel
05.2022 - Current

Front Desk Coordinator

Red River
11.2020 - 07.2022

Barista Shift Supervisor

Java Cafe
02.2020 - 10.2020

Snack Bar Attendant

MWR Center
08.2016 - 01.2020

Colorado Technical University

Dental Assistant

Cape Girardeau Tech

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Stephanie Sullivan