Stephanie Sutherland
Milford
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
42
42
years of professional experience
Work History
Server, Full food service bartender
Crossroads Cafe
Acton
07.1998 - 04.2026
- Provided excellent friendly customer service with a smile to enhance positive and memorable dining experiences.
- Maintained cleanliness and organization of dining area, bar area and service stations.
- Inventory management
- Training of newly hired personnel
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Took orders from customers accurately and in a timely manner.
- Promoted desserts, appetizers, and specialty drinks to optimize sales.
Breakfast Server
Parker’s Maple Barn
Brookline
04.2018 - 04.2023
- Served breakfast dishes efficiently to maintain high customer satisfaction.
- Prepared and organized dining areas for optimal guest experience.
- Handled cash transactions accurately while ensuring a smooth checkout process.
- Provided exceptional service to high volume of daily customers.
- Operated POS terminals to input orders, split bills, and calculate totals.
Server, bartender
Elisha’s Restaurant
Milford
04.2001 - 08.2002
- All server responsibility
- All bartending responsibilities
- Professional food and beverage service
Server, bartender
Old Oaken Bucket
Westford
04.1998 - 11.1999
- Part time server
- Part time bartender
Server, bartender, manager
Cobblestones of Lowell
Lowell
06.1995 - 08.1998
- Dining room server and bartender
- Function server and bartender
- Dining room manager
- Bar manager
- Inventory management and ordering
- Open and closing of building
- Staff training
- On and off premise function and catering
Server, bartender, bar manager
The Outlook at Nashoba Valley Ski Area
Westford
04.1992 - 04.1995
- Server and bartender in high business level atmosphere
- Bar manager
- Inventory management and ordering
- Closing responsibilities of entire ski area.
Server, bartender
99 Restaurants
Andover
04.1989 - 04.1992
Server, full food service bartender
Bogies Place
Tyngsboro
04.1987 - 04.1989
- Server in upscale atmosphere
- Bartender in upscale high volume atmosphere.
- Function server and bartender
- Table side salad preparation
Server, bartender
The Sheraton Hotel
Boxborough
01.1986 - 12.1987
- Diningroom, lounge and function server
- Service, bar and function bartender
- Brunch server
- Set up and break down of brunch
Server, bartender, dining room manager
The Outlook at Nashoba Valley ski area
Westford
05.1984 - 04.1986
- Server
- Bartender
- Dining room supervision
Education
Acton Boxborough Region High School
Acton , MASome College (No Degree) - Accounting
Bentley College
Waltham, MASkills
- Service with a smile
- Exceptional table maintenance
- Craft delicious cocktails
- Menu knowledge
- Efficient and timely order processing
- Inventory management
- Proficient up selling
- Multitasking
- Team player
- Attention to detail
- Conflict resolution
- Preparedness
- Helpful and respectful
- Flexible
- Upselling
Timeline
Breakfast Server
Parker’s Maple Barn
04.2018 - 04.2023
Server, bartender
Elisha’s Restaurant
04.2001 - 08.2002
Server, Full food service bartender
Crossroads Cafe
07.1998 - 04.2026
Server, bartender
Old Oaken Bucket
04.1998 - 11.1999
Server, bartender, manager
Cobblestones of Lowell
06.1995 - 08.1998
Server, bartender, bar manager
The Outlook at Nashoba Valley Ski Area
04.1992 - 04.1995
Server, bartender
99 Restaurants
04.1989 - 04.1992
Server, full food service bartender
Bogies Place
04.1987 - 04.1989
Server, bartender
The Sheraton Hotel
01.1986 - 12.1987
Server, bartender, dining room manager
The Outlook at Nashoba Valley ski area
05.1984 - 04.1986
Acton Boxborough Region High School
Some College (No Degree) - Accounting
Bentley College