Stephanie Theurich
Summary
With over two decades of experience in pharmacy operations, a dedicated, reliable, and service-driven Pharmacy Manager. Expertise in consulting, counseling, patient care, program management, customer service, and staff management. Exceptional time management and problem-solving skills that consistently contribute to team success. Demonstrated track record in improving business by leading pharmacy programs and maintaining high competency. Skilled in implementing continuous quality improvement plans, encouraging staff productivity, and ensuring compliance with federal and state laws and legal requirements.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Pharmacy Manager
CVS Health
07.2018 - Current
- Ensure compliance with federal, state, and local regulations by maintaining up-to-date knowledge of pharmacy laws and guidelines.
- Collaborate with other pharmacy managers within the organization to share best practices and identify opportunities for improvement across locations.
- Strengthen relationships with healthcare providers to facilitate seamless communication regarding patient medications and therapies.
- Coordinate with healthcare professionals to ensure accurate medication therapy and improved patient outcomes.
- Keep abreast of industry trends and advancements in pharmacology to ensure the delivery of up-to-date, evidence-based patient care.
- Develop a strong team through effective recruitment, training, and performance management strategies.
- Maximize employee productivity through effective scheduling, delegation of tasks, and ongoing feedback on performance goals.
- Train pharmacy interns and newly hired pharmacy technicians.
- Vaccinate patients to provide immunity against influenza, covid, pneumonia, shingles, tetanus and other diseases.
- Address customer concerns, questions in a timely manner, demonstrating empathy and commitment to exceptional service standards.
- Enhance patient care by providing personalized medication recommendations based on individual needs and preferences.
Pharmacy Manager, Pharmacist-in-Charge (PIC)
Sam's Club Pharmacy
01.2008 - 01.2018
- Directed pharmacy operations, specializing in immunizations, medication therapy management, and screenings, ensuring compliance with state and federal regulations
- Led pharmacy team, including Staff pharmacists, PRN floater pharmacists, pharmacy interns, pharmacy students and certified technicians, enhancing staff productivity and patient care, achieving a 29.84% increase in gross profit
- Recognized with multiple service awards for exceptional patient counseling and customer service, maintaining the highest scores in customer surveys
- Improved patient outcomes with effective medication management strategies.
- Strengthened community relationships by participating in health outreach programs. Community Opioid Steward. Attended Community Health Events. Doctor Detailing and Provider Education.
- Recommended OTC devices or medication options to help mitigate individual symptoms. Held Monthly Health Events.
MANAGER PHARMACY TEAM LEADER
Target Pharmacy
01.1999 - 01.2009
Education
Bachelor of Science - Pharmacy
Ohio Northern University Raabe College of Pharmacy
Ada, OHHigh School Diploma -
Patterson Cooperative High School
Dayton, OHSkills
- Patient education and counseling
- Prescription verification
- Workflow optimization
- Regulatory compliance
- Drug inventory management
- Training and mentoring
- Drug utilization review
- Immunizations
- Medicare and medicaid process
- Employee recruitment and hiring
- CPR/AED
- Basic life support for health care providers
Certification
- First Aid Certification
- CPR/AED Certification
- Basic Life Support Certification (BLS)
Languages
English
Native or Bilingual
Timeline
Pharmacy Manager
CVS Health
07.2018 - Current
Pharmacy Manager, Pharmacist-in-Charge (PIC)
Sam's Club Pharmacy
01.2008 - 01.2018
MANAGER PHARMACY TEAM LEADER
Target Pharmacy
01.1999 - 01.2009
Bachelor of Science - Pharmacy
Ohio Northern University Raabe College of Pharmacy
High School Diploma -
Patterson Cooperative High School
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