Stephanie Tippett
Mobile,AL
Summary
Diligent professional with many years of experience maintaining seamless business operations. Smoothly administers budgets, trains staff and monitors procedures to maximize efficiency and balance objectives with operational requirements. Exceptional skills in inventory management, loss prevention, and vendor negotiation.
Overview
17
17
years of professional experience
Work History
Manager
Lucky Irish Pub
Mobile, AL
01.2015 - Current
- Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
- Enhanced customer satisfaction through the development of a customer service excellence program.
- Conducted performance evaluations, providing feedback and coaching for team development.
- Coached, mentored and trained team members in order to improve their job performance.
- Monitored staff performance and addressed issues.
- Directed recruitment, hiring, and training of new staff members.
- Managed vendor relationships by negotiating contracts and ensuring timely delivery of goods and services.
- Oversaw daily operations, maintaining efficiency and quality standards.
Bartender
Bar Louie
Wilkes Barre, PA
01.2008 - 11.2014
- Effectively multitasked within fast-paced environment.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Performed opening and closing duties including restocking supplies.
- Stayed up-to-date on latest mixology trends, bar equipment, and sanitation standards.
- Remained calm and poised during busy periods, promoting great customer service to guests.
- Worked in close collaboration with team members to ensure customers received high-quality service.
Education
High School Diploma -
Riverside Jr Sr Highschool
Taylor, PA06-2006
Some College (No Degree) - Psychology
Lackawanna Community College
Scranton, PASkills
- Team building
- Employee training
- Performance evaluation
- Customer service
- Project management
- Vendor management
Timeline
Manager
Lucky Irish Pub
01.2015 - Current
Bartender
Bar Louie
01.2008 - 11.2014
High School Diploma -
Riverside Jr Sr Highschool
Some College (No Degree) - Psychology
Lackawanna Community College
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